Food and Beverage Supervisor

Join our team at Heythrop Park, part of the Warner Hotels Group. This 311\-bedroom hotel with two theatres, a spa, and three restaurants is set within 440 acres of parkland in the heart of the Cotswolds.
We're looking for three Food and Beverage Supervisors, to join our Bars and Brasserie teams, where you'll be delivering exceptional dining experiences, leading the team with energy, precision, and genuine care.

The Food \& Beverage Supervisor supports the guest experience, resolves issues promptly, and ensures safety, compliance, and operational efficiency throughout the shift. In this role, you'll provide leadership, coordination, and decision\-making when department heads are not present, playing a key role in upholding brand standards and supporting commercial performance.

As Food \& Beverage Supervisor, you'll ensure continuity, strong communication, and effective crisis management to deliver a seamless guest experience.

Responsibilities:

Operational Oversight

• Act as the" on shift" leader across the department.


• Monitor operational standards and efficiency in all areas.


• Coordinate with department managers to resolve issues promptly.

• Serve as the main guest contact during the shift.


• Handle queries, complaints, VIPs, and special requests professionally.


• Maintain visibility in public areas to support engagement and satisfaction.

• Provide on shift support and guidance to teams across all departments.


• Reallocate resources during busy periods to maintain service levels.


• Motivate teams and lead by example with a positive, collaborative approach.

• Conduct thorough shift handovers to ensure smooth continuity.


• Prepare shift reports on key events, feedback, and challenges.


• Communicate urgent matters to senior leadership promptly.

• Liaise with organisers and internal teams to ensure requirements are met.

• Take decisive action during emergencies or unexpected issues.


• Coordinate teams to minimise disruption and ensure guest safety

• Previous leadership experience in food and beverage or hospitality operations.


• Knowledge of food safety and hygiene standards – Level 3 food safety certificate would be desirable


• Excellent communication and problem\-solving abilities


• Strong leadership skills with the ability to motivate and guide a team.

*Be part of something more than a hotel — where your personality shines and your ideas matter.*

*Looking to take the next step in your leisure career?*

At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured. Here, you’re free to be yourself, make an impact, and thrive in a tight\-knit team that creates truly unique guest experiences.

At Warner Hotels, we’re more than just a place to stay, we’re a place where guests come to make memories, discover new experiences, and feel truly cared for.

Inclusion Statement

Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require.

If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Warner.recruitment@warnerhotels.co.uk

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