via indeed · 6 July 2026 ·2 days ago

Food and Beverage Assistant Manager

Ramada Worldwide
Wrexham Full-time
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As the Food \& Beverage Front of House Assistant Manager, you will support the day\-to\-day running of the restaurant, bar, and event service areas, ensuring guests receive a warm welcome and excellent customer service. You will lead by example, supervise the front of house team, and help maintain high standards of service, cleanliness, and presentation.

Key Responsibilities

  • Support the Food \& Beverage Manager with the daily operation of all front of house areas.

  • Supervise, motivate, and support the front of house team during shifts.

  • Deliver outstanding customer service and resolve guest enquiries or complaints professionally.

  • Ensure the restaurant, bar, and function areas are set up and presented to a high standard.

  • Monitor service standards and ensure company procedures are followed.

  • Help manage staffing levels and support rota planning when required.

  • Maintain high standards of cleanliness, hygiene, and food safety in line with company policies.

  • Carry out cash handling and end\-of\-shift procedures where required.

  • Work closely with the kitchen and other departments to ensure smooth service.

  • Be available to work evenings, weekends, and bank holidays as required.
Skills \& Experience
  • Previous experience in a food and beverage supervisory or team leader role.

  • Strong leadership and communication skills.

  • Excellent customer service and interpersonal skills.

  • Ability to work in a fast\-paced environment and remain calm under pressure.

  • Good organisational and problem\-solving abilities.

  • Knowledge of food hygiene and health \& safety standards.

  • Flexible, reliable, and committed to delivering high standards.
What We're Looking For

We're looking for someone who is passionate about hospitality, enjoys leading a team, and takes pride in creating a welcoming environment for every guest. You'll be hands\-on, proactive, and happy to support wherever needed to ensure every shift runs smoothly.

Benefits:

  • Employee discount

  • On\-site parking
Work Location: In person

The market for this type of role

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2 open positions · Wrexham

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Frequently asked questions

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