via indeed · 3 June 2026 ·3 days ago

FNOL Claims Handler (Full-Time)

United Legal Assistance Ltd
Southport Full-time
39 jobs in Southport — and more nearby.
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With our uncapped incentive there is an opportunity for staff to earn OTE significantly beyond their basic.

Everyone who works for the company from day \#1 is entitled and able to access the incentive with multiple staff already earning more per annum through this scheme to supplement their headline wages.

Optimized Job Description: FNOL Claims Handler

Position:Full\-Time FNOL Claims Handler
Location:Southport, PR9 0AE
Type:Full\-time, Permanent

Salary:£25,000\.00\-£35,000\.00 per year with OTE £40,000 per annum

Note: 100% in\-office work; no hybrid working offered.

About Us:
Join our team at the forefront of the UK's fastest\-growing third\-party claims management provider. We cater to insurers, brokers, and intermediaries nationwide, offering a diverse range of claims handling services.

Why Join Us:

  • Thrive in a dynamic, evolving role within the insurance industry.

  • Contribute to our rapid growth and be a key player in our success.

  • Full on\-the\-job training provided for your success.
Key Responsibilities:

Customer Service Excellence:

  • Provide exceptional customer service experiences.
Claims Handling:
  • Take first notification of new claims from clients and working partners.

  • Regularly update clients and working partners on claim progress.
Qualifications:
  • Full\-time commitment with a dedication to meeting and exceeding customer expectations.

  • Build strong rapport both internally and externally.

  • Proactively manage and prioritize your workload effectively.
Benefits:
  • OTE £40,000 per annum.

  • Bonuses to recognize your contributions.

  • Enjoy free fresh Rijo coffee daily.

  • Treat yourself to complimentary breakfasts on occasion.
Schedule:
  • 8\-hour shift, Monday to Friday.

  • Overtime and weekend availability.

  • Supplemental Pay Types:

  • Bonus scheme, commission pay, performance bonus, quarterly bonus.
Qualifications and Requirements:
  • Full on\-the\-job training provided.

  • English language proficiency.

  • Valid work authorization in the United Kingdom.
How to Apply:
Submit your application for this exciting full\-time, permanent role. Join us in our commitment to excellence in claims handling and be a part of our dedicated team driving success in the insurance industry.

Job Types: Full\-time, Permanent

Pay: £25,000\.00\-£40,000\.00 per year

Benefits:

  • Additional leave

  • Bereavement leave

  • Casual dress

  • Company events

  • Company pension

  • Cycle to work scheme

  • Discounted or free food

  • Employee discount

  • Health \& wellbeing programme

  • Private dental insurance

  • Private medical insurance

  • Referral programme

  • Store discount
Application question(s):
  • Do you live locally to or do you live within a commutable distance of Southport

  • Are you willing to work, Full Time, Permanent and in office?
Experience:
  • Office: 5 years (required)

  • Claims Handling: 2 years (required)
Language:
  • English (required)
Work authorisation:
  • United Kingdom (required)
Work Location: In person

The market for this type of role

Similar openings
39
jobs in Southport
Full-time
80%
of roles in the UK
Remote possible
5%
of roles
United Legal Assistance Ltd

2 open positions · Southport

📊 Job market · the UK
70,547
active jobs
8.3%
Remote
Ø 2d
avg. online

Frequently asked questions

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