Fleet Account Manager (Motor)

Service Advisor – Full Time

Location: North Dublin (On\-site)
Company: Dublin Tunnel Commercials
Hours: Monday to Friday, 8:00 AM – 4:30 PM
Starting: €35,000 \- DOE
Overtime: Optional overtime available

About Us

Dublin Tunnel Commercials is a well\-established commercial vehicle service provider based in North Dublin. We pride ourselves on delivering efficient, high\-quality service to our clients and maintaining strong, long\-term customer relationships.

The Role

We are currently seeking a Service Advisor with motor trade experience to join our team. This is a customer\-facing role involving the full\-service cycle, from booking through to invoicing.

Key Responsibilities

• Manage customer bookings, enquiries, and service scheduling


• Be the main point of contact for customers during the service process


• Communicate updates on progress, costs, and completion timelines


• Ensure accurate job cards and technician notes


• Process invoicing and service documentation


• Oversee the daily workflow and job progression

• Previous motor trade experience is desirable


• Experience using workshop management software


• Knowledge of Forwear or Forfleets is a distinct advantage


• Experience with RFM Blue Crystal is beneficial but not required


• Excellent communication and customer service skills


• Strong organisational skills and attention to detail


• Ability to perform well in a fast\-paced environment

• Full\-time, permanent role


• Competitive salary (DOE)


• Monday to Friday hours: 8:00 AM – 4:30 PM


• Optional overtime


• Supportive and professional working environment


• Long\-term career opportunity in a growing business

Benefits:

• On\-site parking

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