Fleet Account Manager (Motor)
Dublin Tunnel Commercials
Santry
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Service Advisor – Full Time
Location: North Dublin (On\-site)
Company: Dublin Tunnel Commercials
Hours: Monday to Friday, 8:00 AM – 4:30 PM
Starting: €35,000 \- DOE
Overtime: Optional overtime available
About Us
Dublin Tunnel Commercials is a well\-established commercial vehicle service provider based in North Dublin. We pride ourselves on delivering efficient, high\-quality service to our clients and maintaining strong, long\-term customer relationships.
The Role
We are currently seeking a Service Advisor with motor trade experience to join our team. This is a customer\-facing role involving the full\-service cycle, from booking through to invoicing.
Key Responsibilities
- Manage customer bookings, enquiries, and service scheduling
- Be the main point of contact for customers during the service process
- Communicate updates on progress, costs, and completion timelines
- Ensure accurate job cards and technician notes
- Process invoicing and service documentation
- Oversee the daily workflow and job progression
- Previous motor trade experience is desirable
- Experience using workshop management software
- Knowledge of Forwear or Forfleets is a distinct advantage
- Experience with RFM Blue Crystal is beneficial but not required
- Excellent communication and customer service skills
- Strong organisational skills and attention to detail
- Ability to perform well in a fast\-paced environment
- Full\-time, permanent role
- Competitive salary (DOE)
- Monday to Friday hours: 8:00 AM – 4:30 PM
- Optional overtime
- Supportive and professional working environment
- Long\-term career opportunity in a growing business
Benefits:
- On\-site parking
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