Fire and Security Operations Manager
High Tech Hire
Worcester
Full-time
This listing is from Indeed
Fire \& Security Operations Manager
Salary: £50,000 \- £58,000
Location: South Birmingham
Permanent
We are looking for an experienced Fire \& Security Operations Manager to oversee the day\-to\-day delivery of service, maintenance and projects across a busy fire and security operation.
The Role
- Manage engineers, supervisors and subcontractors.
- Oversee service, maintenance, reactive and small works.
- Manage scheduling, resource allocation and operational performance.
- Monitor KPIs, SLAs, budgets and profitability.
- Manage key customer relationships and escalations.
- Work closely with sales and project teams.
- Drive improvements across service delivery and operational processes.
- Ensure works meet relevant industry standards and company procedures.
- Previous experience as an Operations Manager, Service Manager, Contracts Manager or similar within fire and security.
- Strong knowledge of fire alarms, CCTV, access control and intruder systems.
- Experience managing field\-based engineering teams.
- Strong leadership, organisational and commercial skills.
- Experience with Simpro, Joblogic or similar is beneficial.
- Knowledge of BS5839, BS5266 and BS EN 50131 advantageous.
- Full UK driving licence.
Work Location: In person
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