Finance Operations Manager

Purpose of the role

To support the launch of new propositions and the implementation of interim reconciliation processes within a growing Finance Operations function. This is a hands\-on leadership role where you will play a key part in ensuring robust financial controls, operational accuracy and effective reconciliation management during a period of business change and transformation. You will lead and coach a specialist team while working closely with Finance, Operations, Change and Technology stakeholders to support the successful delivery of new operational processes.

What you’ll do

• Lead and oversee interim manual reconciliation processes supporting new proposition launches.


• Manage and coach a Finance Operations team, providing guidance within a specialist reconciliation environment.


• Investigate reconciliation breaks, resolve discrepancies and drive timely issue resolution.


• Support premium, claims and bank reconciliation activities within a controlled finance operations environment.


• Work closely with Finance, Operations, Change and Technology teams to support ongoing transformation initiatives.


• Design, document and enhance interim operational finance processes and controls.


• Produce clear reporting and insight on reconciliation outcomes, operational risks and key issues.


• Identify opportunities to improve efficiency, controls and operational effectiveness across finance processes.


• Support the implementation and migration of new reconciliation tools and operational processes.

• Strong experience within Finance Operations, ideally within the insurance or life and pensions sector.


• Previous people management experience with the ability to coach and lead operational finance teams.


• Hands\-on experience with reconciliations, finance controls and operational finance processes.


• Strong understanding of premium, claims and bank reconciliations.


• Experience working within change, transformation or proposition launch environments.


• Advanced Excel skills.


• Experience using reconciliation tools such as AutoRek or TLM would be highly advantageous.


• Strong analytical and problem\-solving capabilities with excellent attention to detail.


• Ability to manage stakeholders effectively across Finance, Operations and Change teams.


• Confident communicator with the ability to work effectively in a fast\-paced environment.

We have a diverse workforce and an inclusive culture at M\&G plc, underpinned by our policies and our employee\-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

Job Reference: M\&G01158

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