Field Service Engineer (Lisbon/South area)

Bei Roche kannst du ganz du selbst sein und wirst für deine einzigartigen Qualitäten geschätzt. Unsere Kultur fördert persönlichen Ausdruck, offenen Dialog und echte Verbindungen. Hier wirst du für das, was du bist, wertgeschätzt, akzeptiert und respektiert. Dies schafft ein Umfeld, in dem du sowohl persönlich als auch beruflich wachsen kannst. Gemeinsam wollen wir Krankheiten vorbeugen, stoppen und heilen und sicherstellen, dass jeder Zugang zur Gesundheitsversorgung hat – heute und in Zukunft. Werde Teil von Roche, wo jede Stimme zählt.

Die Position

Field Service Engineer (Lisbon/South area)

Roche Diagnostics, Portugal

Are you an experienced field service engineer seeking a meaningful role in the healthcare industry? Are you excited about the prospect of joining a forward\-thinking, high\-tech business that is passionate about improving patients' lives? If so, we have the perfect opportunity for you at Roche Diagnostics, the world's leading provider of diagnostic equipment.

The Opportunity

We are looking for aField Service Engineer to join ourLisbon/South team. In this position, you will be responsible for the installation, maintenance, and repair of high\-tech laboratory equipment at our customers in laboratories and hospitals, maximizing customer satisfaction and ensuring that Roche Diagnostics systems meet the manufacturer’s specifications. You will be responsible for site visits for troubleshooting, training\& follow\-ups, ensuring immediate and proper scientific support. Beyond the technical scope, you will contribute to customer long\-term loyalty by adopting a commercial mindset, understanding their business needs, and identifying opportunities to add value while documenting calls and activities on the Roche CRM System.

Who you are

To be considered for this role, you should be able to confidently represent the company at client sites. We are looking for someone who combines technical expertise with strong social soft skills—you must be able to communicate effectively, build rapport, and handle productive customer relationships in a complex environment. You are resilient, able to work under pressure, and possess a customer\-oriented attitude. You are a team player that can also work autonomously, and ideally have experience working in an agile organization. You are able to carry out complex tasks with attention to detail, assess a situation, find alternative solutions, and deliver them in accordance with the objectives and values of the organization.

Besides that, it’s required that you have:

• Bachelor or Master degree in Engineering (preferably electronics, mechanical or related)


• Knowledge of IT network infrastructure, firewalls and installation of Windows and Linux operating systems


• Experience with laboratory devices (previous experience with Roche equipment is a significant asset)


• Good level of written and spoken Portuguese and English


• Driving license


• Place of residence in the greater Lisbon area


• Availability for national travel (site visits) and international travel (training)

At Roche Diagnostics, we are committed to invest in our people as well as our business. In addition to a competitive compensation and benefits package, we offer a recognized product training program and continuous support to help you develop your knowledge, skills, and potential. If you are ready to take the next step in your professional development and make a positive impact in the healthcare industry, we encourage you to apply for this exciting field service engineer opportunity.

Deadline to submit your application: 27 September, 2026

A presente oferta de emprego é suscetível de ser preenchida por via da contratação de candidatos que reúnam os requisitos necessários para preencher os postos de trabalho respeitantes ao cumprimento da Lei n.º 4/2019, de 10 de janeiro).

Wer wir sind

Eine gesündere Zukunft treibt uns zur Innovation an. Mehr als 100\.000 Mitarbeiter weltweit arbeiten gemeinsam daran, wissenschaftliche Fortschritte zu erzielen und sicherzustellen, dass jeder Zugang zur Gesundheitsversorgung hat – heute und für zukünftige Generationen. Durch unser Engagement werden über 26 Millionen Menschen mit unseren Medikamenten behandelt und mehr als 30 Milliarden Tests mit unseren Diagnostik\-Produkten durchgeführt. Wir ermutigen uns gegenseitig, neue Möglichkeiten zu erkunden, Kreativität zu fördern und hohe Ziele zu setzen, um lebensverändernde Gesundheitslösungen zu liefern.

Gemeinsam können wir eine gesündere Zukunft gestalten.

Roche ist ein Arbeitgeber, der die Chancengleichheit fördert.

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