Field Service Engineer
Job Title: Field Service Engineer
Location: Field-based (covering Crewe, Birmingham, Derby, Banbury, Milton Keynes)
Salary: £42,000 (DOE) + Access to Company Van, Fuel Card, Tablet & Tools
Overview
We are seeking a customer-focused Field Service Engineer to support the installation, maintenance, and repair of rail vehicle door systems. This role is ideal for engineers from automotive, plant, aerospace, rail, or similar engineering backgrounds with strong mechanical and pneumatic expertise.
You’ll be working on-site at depots and customer locations, ensuring equipment is safe, reliable, and fully operational while providing a high level of technical support to customers.
Key Responsibilities
- Install, commission, service, and repair door systems on rolling stock, including: • Passenger doors
- Cab doors
- Internal/inter-car doors
- Diagnose and resolve mechanical, electrical, and pneumatic faults efficiently
- Carry out planned preventative maintenance (PPM) in line with schedules
- Ensure all work complies with safety regulations and industry standards
- Accurately complete service reports, fault logs, and maintenance records
- Act as a customer-facing representative, providing technical support and building strong working relationships
- Work closely with depot teams and operators to improve reliability and minimise downtime
- Identify recurring issues and recommend improvements or upgrades
- Maintain company vehicle, tools, and equipment in safe working condition
- Participate in overtime or on-call rota where required
- Experience in a Field Service Engineer or similar role (automotive, plant, aerospace, rail or related sectors)
- Strong hands-on knowledge of: • Mechanical systems (linkages, locking mechanisms, actuators)
- Pneumatic systems (essential)
- Basic electrical fault-finding (DC/control systems)
- Proven ability in fault diagnosis and repair in a customer-facing environment
- Comfortable interpreting technical drawings and schematics
- Able to work independently and manage your own workload effectively
- NVQ Level 3 (or equivalent) in Mechanical Engineering (essential)
- Pneumatics experience (essential)
- Electrical qualifications (desirable)
- Rail competencies (PTS, depot protection) – desirable
- Full UK driving licence (essential)
- Strong customer-facing and communication skills
- Safety-conscious with excellent attention to detail
- Self-motivated and reliable
- Flexible approach to working hours and environments
- Quality-driven mindset
- Field-based across rail depots and operational sites
- Work in varied conditions including outdoor and confined spaces
- Competitive salary with overtime opportunities
- Company van, fuel card, tools, and PPE provided
- Ongoing training and development
- Clear progression opportunities within the rail sector
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