Field Service Engineer Factory Automation
Transform the everyday for everyone.
We are looking for a Field Service Engineer to be hired with a permanent contract in Milan within the Service Execution team in Italy.
Siemens is a focused technology company, pioneering intelligent solutions that transform the everyday in manufacturing, grids, buildings, and transportation. Our technology addresses real problems that affect the future of humanity.
You love to create an impact? From Day 1 you are empowered to make a difference for a better tomorrow with your full potential and creativity.
Your Challenge
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You will join the team as a Field Service Engineer (FSE), playing a key role in the execution of service activities within the Factory Automation domain.
Your main focus will be on on\-site interventions and technical support at customer locations, ensuring the reliability, performance, and continuous improvement of automation systems used in machines and production lines.
You will work closely with customers, OEMs, and internal teams, supporting the installation, commissioning, troubleshooting, and optimization of automation solutions, while contributing to customer satisfaction and long\-term relationships.
Your main activities will be:
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- Installation, commissioning, and troubleshooting of Factory Automation systems, including SIMATIC PLCs, HMIs, drives, and industrial PCs
- Execution of on\-site service activities at OEMs and end customers (machine builders and production plants)
- Management and execution of retrofit and modernization projects for machines and automation systems
- Software development and modification using STEP 7 and TIA Portal
- Configuration and tuning of drive systems (e.g. SINAMICS) and motion control applications
- Support to machine commissioning, optimization, and performance improvement
- Integration of systems within digitalization frameworks (e.g. connectivity, data acquisition, basic IIoT concepts)
- Technical support to customers, hotline, and back\-office teams
- Coordination with internal departments (engineering, sales, project management) and external partners
- Preparation of technical documentation, service reports, and customer communication in line with Siemens standards
- Degree in Automation, Electrical/Electronic Engineering, or equivalent practical experience
- Experience (or strong willingness to grow) in Field Service; Automation engineering; Machine/production line commissioning
- Knowledge of SIMATIC PLCs (S7\-300 / S7\-1500\), STEP 7, TIA Portal; HMI systems and industrial communication networks; Drive technology (SINAMICS, Startdrive/Starter)
- Experience with machine automation, OEM environments, or discrete manufacturing is a strong plus
- Experience with Motion Control or CNC systems (e.g. SINUMERIK) is a plus
- Ability to work independently and in teams, managing priorities and customer expectations
- Structured, proactive, and solution\-oriented mindset
- Willingness to travel for on\-site activities (national and potentially international)
- English and Italian proficiency
- Passion to never\-stop growing
- Respect and appreciation of each person’s uniqueness, willingness to co create and share knowledge
- Eligibility to work in Italy
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- Flexibility: trustful environment with an inclusive and flexible way of working driven by results; hybrid and remote working enabled by innovative tools and devices, personal computer and smartphone; wi\-fi connection reimbursement.
- Welfare: flexible welfare programs and health insurance extendable to your family; professional and extraprofessional accident insurance; free on\-site lunch options.
- Never stop growing: plenty opportunities for continuous and individual learning journeys
- An inclusive team culture where you can be yourself
Join us and be yourself. Inclusion is our ambition!
Siemens is an equal opportunity employer, offering a safe and inclusive work environment, based on mutual respect and the appreciation of uniqueness, guaranteeing equal employment opportunities to all qualified candidates to unleash their full potential.
Address to us your desired working conditions/ environment. Typically, this kind of position is full\-time, however please feel free to ask for a more flexible arrangement if that suits better to you.
Our recruiting team is looking forward to getting to know you!
\#LI\-BM1
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