Field Motor Engineer Somerset Area

Field Engineer Division: Davies UKI
Reports to: Head of Engineering
Location: Field-based
Hours: 08:30 – 17:00
About the Role

We are looking for an experienced Field Engineer with a strong background in motor engineering and claims. This role requires expertise in vehicle inspection, repair cost negotiation, and claims management, supporting both customers and internal teams to deliver high-quality outcomes.

You will play a key role in assessing vehicle damage, providing valuations, and managing total loss settlements across a wide variety of vehicle types.

What will your day look like:
Key Responsibilities • Produce accurate, detailed, and high-quality engineering reports

• Assess, value, and negotiate vehicle repair costs


• Provide fair and accurate vehicle valuations


• Negotiate total loss settlements


• Apply detailed knowledge of salvage categories


• Manage claims through to resolution


• Liaise with repairers, customers, and internal teams


• Support colleagues and contribute to team success

Knowledge and Abilities:
Skills & Experience Essential:
Qualified to IAEA or ATA (VDA) standard

• Experience within insurer or independent engineering environment


• Strong understanding of claims processes and salvage categorisation


• Experience using estimating systems (e.g. Audatex, GT Motive, Glass’s)


• Ability to inspect a wide range of vehicles including: • Cars


• HGVs


• Agricultural machinery


• Caravans


• Excellent negotiation and communication skills


• Strong analytical and problem-solving ability


• Effective time management and prioritisation skills

Desirable:
AQP qualification

Personal Attributes • Detail-oriented and structured approach

• Confident decision maker and negotiator


• Ability to work independently in a fast-paced environment


• Strong customer focus with complaint resolution experience


• Professional handling of sensitive and confidential information

#INDUKI

Benefits
Career & Purpose

• Davies Innovation Lab


• Leadership training programme


• Funding for professional qualifications


• Thrive at Davies; learning opportunities

Environmental & Social

• The Davies Foundation


• Local charity funding


• Pennies To Heaven


• Employee Resource Groups


• Employee volunteering programme

Financial Health

• Pension, 5% employee and 5% employer contribution


• My Choices at Davies provides; High Street discounts and Financial wellbeing hub


• Life assurance: x4


• Refer a Friend


• Cycle to Work Scheme


• Lease car salary sacrifice


• Davies Incentive Plan


• Enhanced maternity, paternity and adoption pay

Mental, Physical & Emotional Wellbeing

• Wellbeing centre; move, munch, money & mind focus


• Discounts with 100's of UK retailers


• EAP; 24/7 confidential helpline


• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years


• Flexible working


• Dress for your day


• Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage


• Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

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