via reed · 29 May 2026 ·8 days ago

Family Support Officer & DDSL 0245

The Aurora Group
Redhill Full-time GBP 31,473 – 34,339
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Aurora Chaldon School

As part of our growth strategy, The Aurora Group are really pleased to have recently opened a brand new SEND Secondary School in September 2025 in Chaldon, Surreyfor young people aged 11-16 who require support with social communication, emotional regulation and sensory processing, typically associated with Autism. All our students have access to a broad and exciting curriculum, allied to the national curriculum, personalised to meet their needs, interests and passions. With a model of small classes, high levels of classroom support and a supernumerary multi-disciplinary intervention team we are able to give students “every opportunity to achieve”.

Due to expanding the capacity within the school, we are looking to recruit a Family Support Officer and DDSL. You will work alongside our current Family Support Officer and with our DSL/Pastoral Lead, together with the therapy team in supporting families of our students.

Why Apply?

  • You want to make a real difference to pupils and their families.

  • You enjoy working with an inspiring pupil community.

  • You value collaboration within a committed multi-disciplinary team.

  • You care about well-being and want an organisation that shares those values.

  • You're looking for an employer that supports, develops, and invests in its staff.

Key Duties:
  • Act as a role model and support the development of supportive relationships between home and school.

  • To coordinate the effective implementation of the Attendance Policy.

  • Monitor, track and report on pupil attendance and those where there are concerns around attendance.

  • To liaise with parents/carers who are currently open to family support and early help to ensure a multi-disciplinary approach.

  • Deliver relevant staff training (CPD).

  • To support the DSL in managing safeguarding concerns, maintaining chid protection records and ensuring the safety and wellbeing of all pupils

  • To provide therapeutic support to pupils who are struggling to engage in class based learning or school, in consultation with the therapy team and key members of the teaching team, with the aim of re-engagement in class.

  • Produce attendance and family-support data for SLT and Governors.

  • Ensure that all relevant monitoring, recording and reporting has been completed, to ensure compliance with relevant policies, procedures and legislation.

Please note that duties will vary and you will be expected to contribute to the overall aims of Chaldon when required.

Skills and Qualifications

  • GCSE Maths and English qualification minimum Grade 4 or equivalent is essential.

  • A relevant professional qualification or the ability to gain L3 in working with children and young people.

  • L3 in working with children and young people is highly desirable.

  • Qualifications in psychology or social care would be desirable.
How to Apply:

You can apply online by completing our online application form. For more information on this position please contact Kirsty in the recruitment team -

Successful applicants will be subject to pre-employment safeguarding checks including an enhanced disclosure and barring service (DBS) check.

The post is exempt from the Rehabilitation of Offenders Act 1974 and the Aurora Group is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children.

The Aurora Group is committed to safeguarding and promoting the welfare of the children and young adults in our care and is a disability confident and equal opportunities employer.

This advert could be taken down at any point in time without prior notice if the position is filled.

Please note that candidates that are shortlisted might be subject to an online search.

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