Family Support and Liaison Officer - Attendance

Salary
NJC Grade G, Scale Point 8\-20\. £26,824 \- £32,597 FTE (Actual Salary £23,696\.77 \- £29,721\.29 per annum)

Contractual hours
36

Basis
Full Time

Job type
Support Staff \- Other

Location
Gloucester

Job category
Administration

Date posted
30/06/2026

Job reference
GST\-R2053

We are looking for a Family Support Liaison Officer \- Attendance. This is an excellent opportunity for a highly motivated and committed individual to join our Attendance and Student Welfare Team to enable us to support and improve student attendance.

At Henley Bank High School, our aspiration is for all our staff and students to leave our school with practical wisdom gained through the teaching of intellectual, moral, civic and performance virtues.

We are a successful secondary school based in Brockworth, extremely close to junction 11a of the M5\. The school has consistently been achieving excellent academic results over the past few years with the GCSE results of 2023 being in the top 1% of results in the country, as well as the highest results for any non\-selective school in Gloucestershire. We opened our Sixth Form in September 2024 and are really excited to see what the next stage in the school’s journey will be. A crucial element of the school’s vision is ensuing that we are preparing our young people for the world of tomorrow. This role plays an essential part in achieving this.

Greenshaw Learning Trust is a highly successful multi academy trust that provides excellent quality, comprehensive and inclusive education through primary schools and secondary schools. Our schools are based in London, Surrey, Berkshire, Gloucestershire and South Gloucestershire, Bristol and Plymouth. We also have three shared service hubs where our central teams can be based out of. We are building a family of like\-minded schools, that collaborate to provide mutual support, share their good practice and learn from each other, whilst retaining and developing their own distinctive character. We thrive from collaboration at every level. We encourage a culture of sharing ideas and learning from one another. As a Trust of schools, we are *‘Always Learning’*.

To get a feel of life at Greenshaw Learning Trust, please download our ‘Why you should work for GLT’ recruitment brochure on our job’s portal. Job Purpose

The Family Support and Liaison Officer \- Attendance will work alongside key members of school, staff, young people, families and other agencies to support and improve student attendance Main responsibilities:

• To work with the Attendance Officer and other relevant staff on improving whole school attendance to consistently be in excess of 95%.


• To work with families and groups of families where attendance is a concern


• Run events in school for families who children have poor attendance


• Arrange and undertake home visits, implementing strategies to improve their attendance


• Hold regular meetings with the attendance, pastoral, safeguarding, SEND and behaviour teams to discuss students' barriers, and support that can be offered


• Hold Attendance Action Plan \& attendance support plan meetings with parents and set targets for students \- then consistently monitoring progress against them with built in review points


• Attend meetings with parents/carers where a student has fallen into/was about to fall into persistent absence (PA) and that medical evidence/return to school meetings would be required to authorise all further absences


• To take supportive remedial action in respect of individual absentees to secure their regular attendance at school or other education provision


• To make referral to, to liaise and collaborate in joint work with other practitioners, educational colleagues, local agencies and community groups in relation both to individual cases and aspects of children’s general welfare


• To work with small targeted groups of students to improve attendance either one to one or in small workshops


• Monitor targets groups of students and monitor interventions


• Support the attendance tracking systems and ensure they are kept up to date with new interventions and targets


• Collate evidence and prepare paperwork for potential legal proceedings


• Support Child Missing in Education (CME) referrals to Gloucester County Council, as well as support other referrals, such as section 19


• Attend regular meetings with Greenshaw Learning Trust, Head of Attendance and attendance officer


• To support a service to collect students who have failed to attend school punctually, or are known to struggle to attend


• To attend multi\-agency meetings as and when necessary


• To support the wider pastoral team, and the team leading on Attendance in the use of attendance statistics for the monitoring and management of school attendance


• To monitor the effectiveness of interventions using available data and feedback from staff and students, adapting plans and reviewing strategies in order to support students \& families to improve attendance


• To contribute pro\-actively and with a preventative emphasis to relevant areas of school policy and planning including the whole school attendance policy


• To maintain appropriate records, prepare assessments and reports; and provide data as required


• To deal with all confidential matters with tact and discretion


• To be a team player within the wider school, and to contribute to whole school initiatives and objectives, to support making the school irresistible, and supporting the sense of belonging for all


• Liaise with the Senior Leadership, Shared Services staff, parents and the wider community, dealing with immediate issues quickly, as appropriate


• Research and compile relevant information/advice in relation to proposed education initiatives


• To take part in school activities such as Open Evenings, Academic Review Days, Liaison events with partner schools


• Participate in annual reviews of performance and training as appropriate


• Ensure all appropriate information and communications are disseminated to appropriate staff


• Work with the Designated Safeguarding Lead and Deputy Designated Safeguarding Lead to assist with Child Protection matters


• To undertake appropriate safeguarding training


• To communicate effectively with the parents of students as appropriate


• Where appropriate, to communicate and cooperate with persons or bodies outside the school


• To follow agreed policies for communications in the school


• To play a full part in the life of the school community and to encourage staff and students to follow this example


• To actively promote school policies and procedures

• Professional development and career progression


• Generous pension scheme


• Blue Light Card


• Eligibility for Teacher Art Pass (teaching staff only)


• An Employee Assistance Programme


• Gym Discounts


• Free eye tests


• Cycle to work scheme


• Being part of a great team and expanding organisation

Closing date for receipt of applications is Thursday 9th July 2026 at 11\.59pm. We reserve the right to appoint before the closing date.

We are committed to building an inclusive, diverse workplace where everyone can thrive.

If you require any support or adjustments to interact with us, please let us know.

Greenshaw Learning Trust is committed to safeguarding and promoting the welfare of children and young people and expects staff and volunteers to share this commitment. The successful applicant will be subject to an Enhanced DBS and barred list check.

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