Facilities Reception and Logistics Assistant for the EU Agency AMLA in Frankfurt am Main – Interim/Zeitarbeit
Job Type(s): Interim (temporary) employment Vollzeitbeschäftigung Zeitarbeit Arbeitnehmerüberlassung
Location(s): Frankfurt am Main / Germany
Company Name: infeurope S.A./DEKRA Arbeit GmbH
We are looking for a Facilities Reception and Logistics Assistant (M/F/D) for a multinational client in Frankfurt/Main, the EU Agency Authority for Anti\-Money Laundering and Countering the Financing of Terrorism AMLA.
Client:
- The Authority for Anti\-Money Laundering and Countering the Financing of Terrorism (AMLA) is a decentralised EU agency that coordinates national authorities to ensure the correct and consistent application of EU rules. The aim of the EU Authority is to transform the anti\-money laundering and countering the financing of terrorism (AML/CFT) supervision in the EU and enhance cooperation among financial intelligence units (FIUs).
- At the AMLA you can become part of an international and multicultural team presently in its set\-up phase.
To provide operational and logistical support to the Building and Facilities Team at AMLA, facilitating day\-to\-day office management activities and supporting coordination related to front\-office and daily operational support and small facility tasks. The role focuses on facilities\-related support, liaising with MesseTurm Facility Management and external contractors, and assisting in organising logistics for meetings, workshops, and contractor visits/deliveries. In addition, the role includes monitoring the Facility Management functional mailbox and providing occasional support for special requests such as parking arrangements and emergency and fire protection procedures.
- Front\-office and daily operational support
- Ensure reception/front\-desk coverage on\-site, dealing with catering organization, welcoming visitors, handling calls/emails incl. FMB, coordinating requests for badges/access, and acting as the first point of contact for service providers.
- Support day\-to\-day small facilities tasks, including meeting room readiness checks/preparation, common areas/kitchen oversight (incl. inventory follow\-up), logging/triaging requests, and coordinating minor interventions with contractors and MesseTurm Facility Management (WISAG ticketing system).
- Perform front\-office tasks, including monitoring and managing the Facility Management functional mailbox and responding/triaging requests.
- Provide first\-line support for Building \& Facilities requests (clarifications, follow\-up, closure) and maintain action trackers (open points, deadlines, responsible parties).
- Liaise with MesseTurm Facility Management to coordinate minor repairs, follow\-ups and maintenance\-related tasks.
- Coordinate and provide access to contractors (technical, cleaning, catering, postal services, etc.) for works/small interventions; welcome contractors/guests
- Assist with minor operational activities (e.g., small repairs, removal/moving of office furniture as needed).
- Coordinate the delivery and distribution of office supplies.
- Oversee/coordinate the delivery, placement and basic distribution/installation of furniture and office equipment; collect delivery notes, report damages/issues, and support basic stock organisation.
- Logistical coordination for meetings, workshops and visits
- Assist in organising logistical arrangements for meetings, workshops, and site visits involving external service providers (e.g., furniture suppliers, contractors).
- Request visitor badges and coordinate access for external participants; assist with parking arrangements for external visitors/contractors.
- Secure meeting rooms and arrange necessary equipment, ensuring logistical readiness (incl. optional support to check setup and equipment availability).
- Monitor and coordinate meeting room bookings and readiness for scheduled events; coordinate the reservation of external meeting rooms/conference facilities when required.
- Coordinate site tours or inspections with MesseTurm Facility Management upon request.
- Support to moves, incoming staff and space\-related operations
- Assist in managing activities related to incoming staff (e.g., badges, name plates, basic workspace readiness and allocation support).
- Support space allocation operations and coordinate practical arrangements linked to desk changes/internal moves.
- Assist in coordinating activities related to AMLA’s move into new office floors and related on\-site logistics.
- Project support, documentation and compliance follow\-up (support role)
- Support basic documentation upkeep (floor information, contact lists, procedures, quick guides) and draft practical internal communications to staff based on guidance from the team lead.
- Assist in communication of the Fire\-Protection and Emergency Plan and provide occasional support on emergency/fire protection\-related arrangements.
- Assist in implementing health and safety measures (e.g., first aid courses, evacuation exercises, hygienic controls) and support follow\-up after minor issues/incidents (logging, coordination with providers, closure confirmation).
- Support administrative preparation and tracking for low\-value procedures/call\-offs (collecting inputs, compiling supporting documents) and maintain simple trackers for services/interventions (status, issues, next steps).
Essential: Completed secondary education and/or post\-secondary education (or equivalent) in office management, logistics, facilities support, or a comparable field.
Advantageous: Additional certification in facilities/logistics/office operations, or demonstrated equivalent professional training.
Professional Experience:
Essential: Minimum 2 years of relevant experience in office operations, facilities support, workplace logistics, service coordination, or a similar support role.
Advantageous: Experience with office moves/fit\-outs, building service coordination, or work in an international/public/institutional environment.
IT Skills:
Essential: Very good working knowledge of MS Outlook, Word, Excel, Teams; ability to manage trackers and follow\-ups; basic knowledge of SharePoint.
Advantageous: Experience with basic reporting/tracking (e.g., Excel dashboards), publishing and maintaining SharePoint content/pages, reading floor plans (PDF/CAD viewer), or ticketing/work\-order tools.
Language Skills:
Essential: English (working proficiency; able to communicate clearly in writing and orally with internal stakeholders and service providers).
Essential: German (working proficiency; min. B2 level, able to communicate clearly in writing and orally with internal stakeholders and service providers).
Other skills and competences:
Essential:
- Strong organisational skills and follow\-up discipline; ability to manage multiple requests in parallel.
- Service\-minded and solution\-oriented approach; clear and proactive stakeholder communication.
- High on\-site presence and availability: ability and willingness to be in the office, as tasks are predominantly on\-site (e.g., coordinating deliveries, supervising/ escorting repair works, and supporting day\-to\-day operational needs).
- Comfortable with frequent interpersonal interaction: confident in speaking with a wide range of stakeholders (contractors, MesseTurm Facility Management, and AMLA staff), handling requests professionally and proactively.
- Ability to work with deadlines and keep accurate records (inventories, trackers, basic documentation).
- Discretion and reliability (handling internal operational information).
- Practical understanding of workplace/facilities topics (access, meeting rooms, minor interventions, deliveries).
- Comfortable supporting on\-site operational tasks during peak periods.
- Above market level salary
- German interim employment contract (Zeitarbeitsvertrag/Arbeitnehmerüberlassung)
Start date: 15 August 2026, approx.
End date: 6 months
Please send us your CV at: jobs@infeurope.lu
infeurope S.A. represents a consortium of infeurope Luxembourg and DEKRA Arbeit GmbH, Stuttgart.
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