Facilities Manager

Better Places, Thriving CommunitiesThe Role
Mitie is seeking an experienced Facilities Manager to oversee the delivery of integrated facilities management services at a key client site in Glasgow.

You will be responsible for managing a full range of hard and soft FM services, acting as the primary client contact while driving operational excellence, compliance, and service performance. This is an excellent opportunity for a proactive, customer\-focused FM professional who thrives in a fast\-paced, client\-facing environment.

Key Responsibilities* Lead the delivery of hard FM services, including M\&E, compliance, planned preventative maintenance (PPM), and reactive maintenance, alongside soft FM services such as cleaning, security, waste management, and catering.

• Ensure compliance with statutory regulations, health and safety requirements, and industry best practice.


• Build and maintain strong relationships with client stakeholders as the primary point of contact.


• Lead and develop on\-site teams and specialist subcontractors to deliver a consistently high standard of service and customer experience.


• Oversee asset management, lifecycle planning, and maintenance strategies.


• Manage budgets effectively, identifying opportunities for efficiencies and added value.


• Drive KPI and SLA performance through continuous improvement initiatives.


• Produce operational reports, support audits, and maintain effective governance processes.


• Support the delivery of small works and projects as required.

• Strong knowledge of health and safety, statutory compliance, and building services management.


• A practical, solutions\-focused approach with a proactive mindset.


• Experience leading and developing multidisciplinary teams and contractors.


• Excellent stakeholder management and communication skills, with the ability to influence at all levels.


• Commercially aware, with experience managing budgets and improving operational efficiency.


• IOSH or NEBOSH qualification desirable.

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