F&B Shift Lead
Topgolf
Chigwell
Full-time
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Job Responsibilities
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- Provide leadership and guidance to team members to achieve performance targets.
- Monitor and evaluate team performance, providing regular feedback and coaching.
- Collaborate with other departments to ensure seamless workflow and quality service delivery.
- Identify and resolve operational issues and guest concerns promptly.
- Promote a positive and inclusive team culture, fostering associate engagement and development.
- Ensure compliance with company policies, procedures, and safety standards.
- Prepare and present regular reports on team performance and key metrics.
- Perform other operational duties as assigned by your manager
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- High school diploma or equivalent work experience.
- Proven experience in a leadership or supervisory role.
- Excellent communication, interpersonal, and problem\-solving skills.
- Strong organizational and time\-management abilities.
- Ability to motivate and inspire a diverse team to achieve goals.
- Proficiency in relevant software and tools.
- Knowledge of industry\-specific regulations and best practices.
- Availability to work varied shifts, including evenings, weekends and holidays
- Ability to stand and walk for long periods of time including manoeuvring up and down stairs
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