F&B customer assistant (P/T)
Salary
£12,392\.50
Contractual hours
18\.75
Basis
Part time
Date posted
22/06/2026
Job reference
REQ0004098
As the UK’s leading garden charity, our members and visitors have a high expectation of our catering outlets. That is why we are looking for a Food \& Beveridge Customer Service Assistant to work at our in\-house catering operation at RHS Garden Hyde Hall, Chelmsford Essex. Reporting to the Assistant Food \& Beverage Operations Manager, Overview of the Role: you will be required to work with other F\&B Customer Assistants ensuring that high standards of customer care are maintained and to provide an efficient, friendly and helpful service to customers and guests at all times in either the Gardeners Rest Restaurant or the Clover Café, the role requires availability at weekends and bank holidays. Experience of working in a customer care environment is essential and you should have a willingness to learn and a passion for delivering high standards. Must have own transport.
For further information, please contact David Suckling Assistant F\&B Operations Manager at davidsuckling@rhs.org.uk
To work for the Royal Horticultural Society (RHS) is to join a thriving charity, whose mission is to be there for everyone on their lifelong adventure with gardening. Everything we do is built on the transformational power of gardening – and the benefits it brings to people, places and our planet.
And we couldn’t do this without our people. We’re proud of the knowledge, enthusiasm and ideas that each one of our team members brings. From working across our social media channels, to volunteering in the RHS Gardens, from serving customers in our garden centres to running national marketing campaigns, we believe that every member of the RHS team should have the opportunity to make a difference. Our careers portal here provides a comprehensive overview of what we offer, the teams that work at the RHS and our great benefits. Safeguarding and InclusionThe RHS is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all personnel to share in this commitment. We are an inclusive employer and welcome applicants from all backgrounds.
We may review applications as soon as we receive them so if you see a vacancy that you are interested in, please apply straight away as the vacancy will be closed as soon as we hire the right candidate. If you require any additional support with making your application, please contact sharonellis@rhs.org.uk please ensure to include the job title or job reference number REQ (found at the top of the advert) when emailing.
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