Events & duty Manager
BASINGSTOKE GOLF CLUB
Basingstoke
Full-time
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Job Overview
Events \& Duty Manager (Full\-Time) \| Hampshire
Salary: £29,000–£32,000 (dependent on experience)
Competitive Salary \+ Membership Benefits \+ Staff Meals
Basingstoke Golf Club is seeking an experienced Events \& Duty Manager to lead delivery of outstanding events, oversee front\-of\-house operations and actively build the venue’s events business. You’ll ensure every member and guest enjoys seamless, professionally run functions while driving sales, enquiries and repeat custom.
What You’ll Do
- Lead planning and delivery of events, functions and private hires from enquiry to post\-event follow\-up
- Act as main client contact on the day, managing expectations and delivering excellent service
- Proactively generate and convert event enquiries; develop and execute initiatives to grow bookings and revenue
- Build relationships with local businesses, suppliers and partners to increase sales and referrals
- Coordinate suppliers, contractors and internal teams for set\-up, service and breakdown
- Operate and oversee the bar and front\-of\-house during shifts; supervise staff, rotas and duties
- Manage stock, cellar operations, cash handling and event invoicing/billing
- Take operational responsibility when the House Manager is off\-site
- Ensure compliance with licensing, health \& safety, food safety and venue policies
- Support development of event packages, upsells, pricing strategies and continuous improvement of guest experience
- Monitor event performance and report on targets, KPIs and opportunities for growth
- Previous experience managing events, functions or similar customer\-facing hospitality roles.
- Proven track record or clear aptitude for growing event sales and building business
- Strong leadership and people\-management skills; confident supervising and motivating teams
- Excellent organisational and problem\-solving skills with attention to detail under pressure
- Customer\-focused, professional and calm, with excellent verbal communication skills
- Competent with stock control, cash procedures and basic event budgeting
- Flexible to work evenings, weekends and bank holidays
- Competitive salary \& pension scheme
- Staff meals on duty \& membership benefits
- Uniform provided \& ongoing training and development
- Full\-time \| 40 hrs/week \| Hampshire \| Shift work including evenings \& weekends
- Golf facilities use
- Christmas day off
Pay: £29,000\.00\-£33,000\.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free parking
- On\-site parking
- Sick pay
- Basingstoke, Hampshire: reliably commute or plan to relocate before starting work (preferred)
- Events management: 2 years (required)
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