Estate Agent- Aftersales Consultant

Aftersales Consultant (Sales Progressor)

Location: Solihull
Job Type: Full\-time, Permanent
Hours: Monday to Friday, 8:30am – 5:30pm

Are you an organised, proactive communicator who thrives in a fast\-paced environment?

We're looking for an experienced Aftersales Consultant (Sales Progressor) to join our award\-winning team, supporting buyers and sellers from offer agreed through to completion.

This is a fantastic opportunity for someone who enjoys managing multiple stakeholders, solving problems proactively and delivering an exceptional client experience. The role would suit an experienced Sales Progressor, Property Administrator, Executive Assistant or Client Relationship professional who excels at keeping complex processes moving and ensuring nothing falls through the cracks.

Unlike many roles within the property industry, this position offers a genuine work\-life balance with Monday to Friday working and no weekend requirement.

Who are we?

AP Morgan is an award\-winning, leading independent estate agency in the heart of the West Midlands. With a strong local presence and a modern, customer\-focused approach, we combine expert knowledge with innovative technology to deliver outstanding service in property sales and lettings.

We are proud of our supportive, ambitious culture where career growth is encouraged, achievements are recognised and success is celebrated.

The Role

As an Aftersales Consultant, you'll play a crucial role in ensuring property transactions progress smoothly from sale agreed to completion.

Key Responsibilities

• Manage and oversee the sales pipeline from sale agreed through to completion.


• Liaise with buyers, sellers, solicitors, mortgage brokers and surveyors to keep transactions moving forward.


• Provide regular updates and support to clients throughout the sales process.


• Identify and resolve potential issues quickly and professionally.


• Maintain accurate and up\-to\-date records within our CRM system.


• Build strong relationships with all parties involved in the transaction.


• Contribute towards team and business performance goals.

A rare opportunity within the property industry to enjoy a fully weekday\-based role, with no weekend working required. Ideal for professionals seeking a rewarding career in property without sacrificing their personal time.

Reward and Recognition

• Performance\-related bonus scheme


• Company incentives, team events and work trips


• Birthday day off every year

Career Development

• Ongoing professional development and career progression opportunities


• The opportunity to grow within an award\-winning independent agency

Wellbeing Support

• Employee Assistance Programme with 24/7 access to confidential counselling and expert advice


• Supportive and collaborative team culture

About You

We're looking for someone who is:

• Experienced in sales progression, property administration or a similar coordination\-based role.


• Confident liaising with solicitors, conveyancers and other stakeholders.


• Highly organised with excellent attention to detail.


• A strong communicator who can build trust and maintain relationships.


• Calm under pressure with excellent problem\-solving abilities.


• Comfortable using technology and CRM systems.


• Passionate about delivering exceptional customer service.

Essential Requirements

• Previous Estate Agency experience.


• Full UK Driving Licence.


• Right to work in the United Kingdom.

.

Pay: £28,000\.00 per year

Experience:

• Estate Agency : 1 year (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person

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