EOR Business Operations Manager

Accountabilities:

• Lead and deliver cross-functional operational projects from definition through execution, ensuring alignment, adoption, and measurable outcomes


• Identify inefficiencies and systemic gaps within EOR operations and design scalable solutions to improve performance and reduce friction


• Drive clarity and visibility across multiple teams by managing dependencies, priorities, risks, and decision-making frameworks


• Develop and enhance operating mechanisms such as workflows, escalation paths, intake processes, and documentation standards


• Analyze operational data and performance metrics to generate insights and recommend actionable improvements


• Coordinate with Product, Engineering, Legal, Finance, and Operations teams to ensure seamless execution of cross-domain initiatives


• Support compliance, audit readiness, and governance activities across EOR operational processes


• Identify opportunities to leverage AI and automation to improve speed, accuracy, and scalability of operations


• Ensure consistent execution of initiatives across regions and functions within a global distributed environment

Requirements

• 2+ years of experience in business operations, program/project management, operational excellence, or similar cross-functional roles


• Strong ability to manage complex, ambiguous initiatives from problem definition through execution and impact measurement


• Proven experience working across multiple stakeholders and influencing outcomes without direct authority


• Experience with operational metrics, reporting tools, and data-driven decision-making (e.g., spreadsheets, dashboards, or analytics tools)


• Strong written communication skills with a preference for clear, structured asynchronous collaboration


• Demonstrated ability to improve processes, systems, or workflows in previous roles


• Comfortable using AI tools to enhance productivity, analysis, and operational design


• Strong organizational skills with high ownership, initiative, and ability to prioritize effectively in fast-paced environments


• Ability to balance speed and quality while making sound judgment calls on trade-offs and risks


• Experience in global or distributed environments is a strong advantage

• Fully remote, global-first working environment with flexibility to work from anywhere


• Competitive compensation package aligned with experience and market benchmarks


• Flexible working hours and strong async-first culture supporting work-life balance


• Generous paid time off and parental leave policies


• Learning and development budget to support professional growth


• Home office setup and equipment support


• Mental health and wellbeing resources


• Stock options and long-term incentive programs (role dependent)


• Opportunities to work on high-impact global operations shaping the future of international employment

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