Enterprise Sales Development Representative

Accountabilities:

• Respond rapidly to inbound leads within established SLAs and convert qualified prospects into booked and confirmed demonstrations.


• Build and execute structured outbound sequences targeting relevant retailers and prospective business customers.


• Personalize outreach efficiently across phone, email, WhatsApp, LinkedIn, and other appropriate channels.


• Qualify prospects based on buyer profile, purchasing volume, commercial intent, business needs, and expected timeline.


• Quickly identify and disqualify low-potential leads so that sales resources remain focused on the strongest opportunities.


• Book, confirm, and protect qualified demonstrations, using reminders and pre-demo engagement to minimize no-shows.


• Maintain exceptionally accurate CRM records, ensuring every interaction is logged, leads are correctly categorized, and pipeline data remains reliable.


• Consistently execute high-volume sales activity while maintaining quality, relevance, and professionalism in every interaction.


• Capture and communicate insights from prospect conversations, including recurring objections, effective messaging, customer needs, and high-converting segments.


• Work closely with Account Executives to ensure qualified opportunities are handed over effectively and contain the necessary context for the next stage.


• Review activity and conversion performance regularly and continuously refine outreach strategies to improve results.

Requirements

• 1–3 years of experience in a SaaS, technology, B2B sales, SDR, or BDR role involving a high-volume, transactional sales model.


• Experience working with short sales cycles, ambitious activity targets, and measurable weekly or monthly performance goals.


• Excellent telephone communication skills and strong written communication, with confidence engaging prospects across multiple channels.


• Comfortable completing 60–80+ meaningful prospect interactions per day while maintaining a high standard of quality.


• Strong qualification skills and the ability to quickly assess buyer fit, purchasing potential, intent, and timing.


• Highly process-oriented, with a strong appreciation for sales cadences, CRM hygiene, structured follow-up, and accurate pipeline management.


• Resilient and coachable, able to respond constructively to rejection and maintain consistent energy throughout the sales cycle.


• Proactive, ambitious, and results-oriented, with a strong sense of personal ownership and accountability.


• Comfortable working in a rapidly scaling environment where processes, priorities, and targets may evolve.


• Analytical and curious, with the ability to turn prospect feedback and performance data into actionable improvements.


• Native or professional proficiency in English is required.


• Previous jewellery, diamond, or gemstone industry experience is not required; commercial drive, discipline, and willingness to learn are more important.


• Comfortable working remotely as part of a globally distributed and collaborative sales organization.


• Strong commitment to diversity, inclusion, and respectful collaboration.


• Candidates should be prepared to submit their application materials in English.

• Competitive base salary plus commission, offering performance-based earning potential.


• Fully remote working environment within European time zones.


• Flexible working hours.


• Unlimited holiday allowance.


• Numerous opportunities for professional development, learning, and career progression.


• Opportunity to join a rapidly scaling business during an exciting period of international growth.


• Collaborative, low-hierarchy working environment where employees are encouraged to take ownership.


• Opportunity to work on intellectually challenging commercial initiatives with measurable business impact.


• Exposure to a global B2B marketplace and an industry undergoing significant digital transformation.


• High-energy culture focused on empowerment, continuous improvement, execution, and personal growth.


• Inclusive and equal-opportunity environment that values diverse backgrounds and perspectives.

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