Enterprise Account Executive (EMEA, German Speaking)

At parcelLab, we help leading retailers turn post\-purchase moments into experiences customers remember, and come back for.

Our platform is used by brands like John Lewis, AllSaints, Yeti, SharkNinja and IKEA to power post\-checkout communication, drive retention, and build long\-term loyalty.

We’re hiring an Enterprise Account Executive to join our EMEA sales team (UK\-based, London preferred). This is a true enterprise role: complex sales cycles, senior stakeholders, and high\-value deals with some of the most sophisticated retailers in the region.

The role
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You’ll own a set of strategic enterprise accounts and run end\-to\-end, value\-led sales processes — from early discovery through to close. Please note this is a German speaking role.

Engage in high\-impact multi\-threaded opportunities with senior stakeholders across CX, e\-commerce, marketing, IT and procurement, partnering closely with SDRs, Marketing, Solutions Consulting and Customer Success.

This is a role for someone who likes ownership, cuts through complexity, and is comfortable figuring things out as they go.

What you’ll do
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• Build and own a healthy enterprise pipeline across a defined region or account set


• Lead senior\-level, consultative conversations focused on business outcomes


• Run deep discovery and translate customer challenges into clear value stories


• Build ROI\-driven business cases and commercial proposals


• Navigate complex buying groups, legal and procurement processes


• Coordinate internal teams to move deals forward


• Forecast accurately and communicate clearly with sales leadership

• Strong experience selling B2B SaaS at enterprise level


• Proven success selling into large retailers or consumer brands


• German speaking


• Track record of closing complex, high\-value, multi\-stakeholder deals


• Comfortable owning pipeline generation alongside SDR support


• Commercially sharp, with experience building value\-based business cases


• Familiar with structured sales methodologies (e.g. MEDDICC)


• Clear, confident communicator with senior executive presence

• Success selling into DACH, BENELUX and/or the Nordics


• Experience in ecommerce, CX, martech or logistics tech


• Scale\-up experience


• Additional European languages

We move fast and build together—offering real ownership, meaningful challenges, and a front\-row seat to shaping our sales motion as we scale.

Growth here isn’t about titles or tenure — it’s about taking on bigger challenges, learning fast, and making a real impact. We’ll support you, but you’ll be expected to lead.

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