EMEA Regional Lead
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
EMEA Regional Lead
Role Purpose
We're seeking an experienced EMEA Regional Lead to lead a EMEA account in our Work Dynamics business line. This pivotal role will be responsible for managing and growing our corporate real estate services for key clients across the Europe, Middle East, and Africa (EMEA) region. The position demands great leadership, strategic thinking, and financial acumen to drive account growth and deliver superior client outcomes.
What this job involves:
Client Relationship Management
Serve as the primary point of contact and trusted advisor for assigned corporate clients in the EMEA region
Develop and maintain strong relationships with C\-suite and senior executives
Conduct regular strategic reviews and quarterly business reviews
Proactively identify and address client concerns
Site Delivery Oversight
Manage end\-to\-end delivery of corporate real estate services across EMEA
Coordinate first\-generation outsourcing initiatives and existing vendor relationships
Develop and implement standardized processes for consistent service delivery
Monitor KPIs and SLAs to maintain service excellence
Financial Management
Assume full P\&L responsibility for assigned account
Develop budgets and financial forecasts
Implement strategies to improve profitability
Monitor financial performance and manage risks
Account Growth \& Business Development
Identify opportunities to expand services within existing account
Team Leadership
Lead and mentor a cross\-functional team of 15\-20 real estate professionals
Foster a culture of excellence, innovation, and continuous improvement
Conduct performance reviews and develop career progression plans
Collaborate with HR to recruit and retain top talent
Strategic Planning
Develop and implement 3\-5 year strategic plans for assigned account
Anticipate market trends and client needs to adapt service offerings
Contribute to overall company growth strategy in EMEA
Vendor Management
Oversee selection, management, and performance of third\-party vendors
Negotiate and manage vendor contracts
Implement vendor scorecard system and foster strong relationships
Risk Management \& Compliance
Ensure compliance with relevant regulations and company policies
Implement risk management strategies
Stay informed about industry trends and best practices
Reporting \& Analytics
Develop and maintain comprehensive performance dashboards
Utilise data analytics to identify trends and opportunities
Prepare and present reports to internal stakeholders and clients
Experience/Qualifications
Significant experience in corporate real estate services, with at least 5 years in senior account management
Proven track record managing large, complex client accounts across EMEA
Strong understanding of EMEA real estate market, regulations, and cultural nuances
Excellent leadership, communication, and negotiation skills
Demonstrated ability to drive business growth and manage P\&L
Fluency in English; additional European languages are advantageous
Proficiency in financial modeling, data analysis, and presentation software
RICS qualification or equivalent professional certification is desirable
\#LI\-JA1
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well\-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
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