EL/PL Liability Adjuster
Liability Adjuster EL/PL
Location: London - Hybrid
Salary: to c£55,000 (negotiable on experience)
We’re working with one of the UK’s largest independently owned loss adjusting companies, known for delivering high-quality claims solutions where technical expertise and exceptional customer service go hand in hand. Due to continued growth, they’re looking for an experienced EL/PL Liability Adjuster to join their expanding team. This is an excellent opportunity for a technically strong adjuster who enjoys handling complex claims, influencing outcomes, and working with a high level of autonomy.
You’ll be joining a collaborative and supportive environment, working on a varied caseload of Employers’ and Public Liability claims, including higher-value and more complex matters. This role would suit someone who thrives on problem-solving, building strong stakeholder relationships, and driving claims through to successful resolution.
Job Responsibilities:
- Manage a portfolio of complex EL/PL claims from notification through to settlement, including high-value and litigated cases
- Lead detailed investigations into liability, quantum, and policy coverage, applying current legislation and case law
- Set, review, and justify reserves, ensuring they accurately reflect exposure at all stages of the claim
- Take ownership of claim strategy, driving cases to efficient and cost-effective resolution
- Handle and oversee claims involving solicitors, experts, and other third parties
- Identify and investigate suspected fraudulent or exaggerated claims, taking appropriate action
- Negotiate robustly to achieve optimal outcomes for clients
- Provide technical guidance and support to less experienced team members where required
- Maintain accurate and comprehensive file records in line with internal and regulatory standards
- Ensure full compliance with regulatory requirements (TCF, DPA, AML, Anti-Bribery)
- Competitive salary
- Hybrid working model
- 25 days annual leave plus bank holidays (increasing with service)
- Company pension scheme
- Life assurance
- Private healthcare (or healthcare cash plan)
- Employee Assistance Programme (EAP)
- Ongoing professional development and support with relevant qualifications
- Clear career progression within a growing organisation
- Free on-site parking
- Friendly, collaborative working environment
- Proven experience in a Liability Adjusting role, handling EL/PL liability claims, including complex and litigated cases - essential
- Strong technical knowledge of liability, quantum, and relevant case law
- Proven experience managing reserves and claim strategy
- Background in insurer, loss adjusting, or legal environments
- Experience dealing with claimant solicitors, experts, and insurers
- Based with easy access to London for Hybrid working
?Recruitment Note
Due to the unprecedented volume of responses we are currently receiving, regrettably we are no longer able to respond to every application individually. If you have not heard back from us within 5 days, please assume your application for this role has been unsuccessful. We do read each CV carefully, and if the situation changes or another potentially suitable role becomes active, we will be back in contact.
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