via Indeed · 7 October 2026 ·2 days ago

E-commerce Operations Manager

Gabriel Maintenance Solutions Ltd
Church Broughton Full-time Remote
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We are an online bathroom retailer looking for an entrepreneurial, operations\-first eCommerce Store Manager to take full ownership of our digital storefront, physical inventory, and day\-to\-day fulfillment.

This is not a remote, digital\-only marketing job. You will be the bridge between our online customers and our physical stock. Based at our office facility, you will oversee everything it takes to keep the website updated, the stock accurate, and bulky, fragile orders moving safely out the door.

Responsibilities

  • Storefront \& Catalog Management: Own our online store. Upload new products, manage technical specifications and ensure pricing is accurate.

  • Procurement \& Supply Chain: Monitor stock levels, track product velocity, and coordinate re\-orders with domestic and international suppliers to prevent stock\-outs on core products.

  • Customer \& Trade Support: Handle escalated customer queries regarding technical product compatibility or transit issues. Help develop our repeat Trade Program for local plumbers and builders.

  • Baseline Growth Marketing: Coordinate basic promotional campaigns, oversee seasonal clearance events for slow\-moving stock, and manage baseline e\-commerce marketing activities.

What We Are Looking For
  • Proven E\-commerce Experience: 2–4\+ years managing an online store, ideally dealing with bulky goods, home improvement, building materials, or furniture.

  • Systems Fluent: Strong experience with e\-commerce platforms and inventory management/ERP systems

  • Logistics Mindset: A solid understanding of warehouse workflows, picking/packing efficiency, and working with pallet or freight networks.

  • Technical Aptitude: Comfort learning and explaining technical product specs (e.g., plumbing layouts, sizing, and dimensions) to customers and trade clients.

  • Problem Solver: A resilient attitude ready to handle the unique daily puzzles of physical retail, from tracking a delayed container to resolving a courier damage claim.

Benefits
  • Competitive salary with performance\-based bonuses linked to stock accuracy and sales growth.

  • Genuine autonomy to shape, automate, and scale our digital operations.

To Apply

Please submit your CV along with a brief cover note outlining your experience managing physical inventory or working within a product\-based e\-commerce environment.

Pay: £29,420\.00\-£35,000\.00 per year

Work Location: In person

This listing is from Indeed. View original listing ↗

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