via indeed · 3 June 2026 ·3 days ago

E-Commerce Executive

Crocus.co.uk
Windlesham Full-time
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About the Role

We’re looking for a highly organised, detail\-oriented E\-Commerce Executive to join our growing team. In this role, you’ll support and optimise our online trading strategy across multiple websites and key retail partners. The ideal candidate thrives in a fast\-paced digital retail environment, combines strong commercial acumen with a passion for enhancing the online customer experience, and knows how to turn data\-driven insights into actions that drive sales and growth.

Key Responsibilities

Front\-End Merchandising

  • Collaborate with marketing and buying teams to ensure homepages, landing pages, banners, and navigation reflect current campaigns and product priorities.

  • Analyse key on\-site performance metrics (CTR, conversion rate, bounce rate) and make data\-led recommendations to optimise performance.

  • Conduct regular site audits to ensure visual consistency, accurate pricing, and a seamless shopping experience.

  • Work with the wider eCommerce team to identify and optimise user journeys, enhancing engagement and conversion.
Account Management
  • Act as the main point of contact for a major online retail partner, fostering strong, collaborative relationships.

  • Manage and execute partner marketing briefs, ensuring timely delivery and brand alignment.

  • Plan and execute engaging content and promotional campaigns to maximise visibility and sales.

  • Lead regular performance reviews and campaign debriefs to share insights and identify growth opportunities.
Trading \& Reporting
  • Support the E\-Commerce Manager in delivering trading plans to achieve revenue and profit targets.

  • Monitor daily and weekly sales performance, highlighting key trends and opportunities.

  • Contribute to the development of promotional strategies and trading forecasts.
Skills/Experience
  • 3\+ years’ experience in an e\-commerce, digital merchandising, or online trading role (ideally within retail or FMCG).

  • Strong understanding of online retail best practices, UX, and merchandising principles.

  • Experience working with web analytical tools (e.g., GA4, Looker Studio, Shopify, Salesforce Commerce Cloud, PowerBI or similar).

  • Highly organised with excellent attention to detail and the ability to manage multiple priorities.

  • Confident communicator and collaborator, comfortable working cross\-functionally and with external partners.

  • Highly organised with excellent attention to detail and the ability to manage multiple priorities.
Job Types: Full\-time, Permanent

Pay: Up to £34,000\.00 per year

Benefits:

  • Employee discount

  • On\-site parking
Ability to commute/relocate:
  • Windlesham GU20 6LQ: reliably commute or plan to relocate before starting work (required)
Experience:
  • using web analytic tools : 1 year (required)

  • E\-commerce: 3 years (required)
Work Location: In person

The market for this type of role

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Full-time
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