Driver/Warehouse Operative

Contractual hours
40

Basis
Full time

Region
Wales

Job category/type
Transport

Date posted
27/05/2026

Job reference
REQ04732023

About Toolbank \- toolbankservices.com

Toolbank are one of the leading distributors of tools, accessories and hardware products to merchant, retail and e\-commerce markets throughout the UK \& Ireland.

Trading from 14 strategically sited warehouses, backed by central distribution we provide our 12,000 customer outlets with 24/48hour service on over 30,000 products via our network of specialist logistical facilities.

Toolbank, as part of the Dormole group of companies, remains a privately\-owned and managed business committed to providing first class, efficient and friendly service to our customers and suppliers delivered by our team who all work in a rewarding, secure and enjoyable environment. About the role: Reporting to Transport Supervisor

To work as an efficient and effective member of the team, performing all duties and tasks to a high standard in compliance with individual, team and department objectives. This role is Monday to Friday 08\.30\-17\.00

You’ll have a positive outlook that will help you thrive in the achievement of the following daily responsibilities: \-

• To be the first point of contact for all customers, ensuring we provide the best customer


• experience for our customer needs.


• Editing and releasing sales order journals accurately to avoid errors when released into the Warehouse, to ensure smooth and timely deliveries.


• Make proactive outbound calls to develop customers relationships, developing the designated sales area, to increase the area’s sales of the relevant range of products.


• Dealing with and processing customer enquiries/quotes/orders via phone/email and electronic systems, making sure we deliver the best customer service possible, ensuring all the customer’s requirements are met.

• Excellent communication skills, both written and verbal


• Sales experience.


• Willing to undertake learning and development opportunities to upskill


• Able to work independently as well as in a team.


• Able to organise workload, think logically, and work under pressure.


• Competent with excel, word and outlook

• A competitive annual salary


• 33 days holiday Inc. bank holidays


• Company Pension Scheme with employer contribution starting at 4\.5%, increasing with service


• Life Assurance (6x salary for pension scheme members, 3x salary for non\-pension scheme members)


• Enhanced Maternity, Paternity, Adoption \& Neonatal Care Pay


• Access to free \& confidential 24/7 Employee assistance programme and GP Consultations


• Free access to health and wellbeing app


• Access to tools and hardware at a discounted rate

This listing is from indeed. View original listing ↗