District Manager
CALVIN KLEIN
Rodengo-Saiano
Tempo pieno
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Location: Rodengo Saiano, Brescia, Italy
Category: Retail Management
Job ID: R62325
widget: Full time
Brand: PVH
Retail
Design Your Future at PVH
District Manager
The Team
The Team inside the stores collectively strives to create a seamless and enjoyable experience for customers. The team works together to uphold the store's reputation, achieve sales targets, and create a positive environment that reflects the values of PVH. Each member contributes uniquely to the team's success, ensuring that the store remains a destination of choice for customers seeking quality products and outstanding service.
The Position
- Exemplify and enforce exceptional Customer Experience (CX) standards in the store.
- Identify and address CX issues through feedback, training, and coaching for sales staff.
- Foster collaborative relationships with neighboring businesses for go\-to\-market initiatives and conduct competitor analysis.
- Stay informed about current trends and understand customer profiles through media and local community engagement.
- Develop and oversee professional growth of store personnel, defining training needs with Deputies.
- Manage performance evaluations, propose development plans, and lead recruitment processes.
- Qualify the Area Manager on Full\-Time Equivalent (FTE) and role requirements.
- Oversee workforce planning handled by Deputies.
- Coordinate store priorities through regular mechanisms, considering retail calendar and project timelines.
- Analyze business performance using data from Business Analyst, identify actions to improve Sales and Key Performance Indicators (KPIs).
- At least 5 years’ experience in similar role within structured environment
- Highly developed business acumen
- Good communication and collaboration skills and abilities
- Highly detail oriented and organized in work
- Ability to work under pressure and meet deadlines
- Fluent in English and Italian both written and spoken
- undefined
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