Director, US Marketing Platforms & Data Product
Membership Portfolio Services, within our US Consumer Services Business, is responsible for developing and scaling several growing businesses that are strategically important to American Express. We are developing unique and differentiated ways to strengthen the Membership Model across Amex Offers, Advertising, Dining and Marketing Technology.
The Enterprise Comms \& MarTech Experiences (ECMX) team is a global organization that sits within Membership Portfolio Services (MPS). It is American Express’ marketing services center of excellence with the charter of powering high quality, efficient, user\-centric digital marketing experiences that accelerate business growth through optimized enterprise MarTech \& MarOps solutions.
You will be joining ECMX’s MarTech organization, focused on providing frictionless, flexible, and flawless marketing and servicing experiences.
Reporting to the Vice President, US Digital Marketing Product, this new role will be responsible for leading the roadmap and delivery of marketing technology capabilities.
We are seeking a Director, US Marketing Platforms and Data Product to lead the strategy, evolution, and delivery of critical marketing technology platforms that power targeting, eligibility, data products, and offer source code management across US lines of business. This role will balance near\-term platform ownership with a longer\-term mandate to simplify, modernize, and unify the Martech ecosystem.
The ideal candidate is both a strategic thinker and an execution\-focused product leader, capable of driving platform consolidation, retiring legacy systems, and shaping a future\-state Martech vision that enables scalable, efficient, and data\-driven marketing.
- Experience in product management, with a focus on Martech, data platforms, or enterprise systems
- Proven experience managing complex platform ecosystems, including modernization and legacy decommissioning
- Strong understanding of marketing capabilities such as targeting, segmentation, eligibility, and campaign execution
- Experience driving large\-scale transformation initiatives across multiple business units
- Demonstrated ability to define and execute long\-term product vision while delivering near\-term results
- Excellent stakeholder management and communication skills, with experience influencing senior leadership
- Familiarity with Targeting and Eligibility platforms and Data Platform and services
- Experience with platform consolidation, architecture simplification, or tech modernization programs
At American Express, our culture is built on a 175\-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world\-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well\-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well\-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial\-well\-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on\-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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