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via ats_greenhouse · 3 June 2026 ·3 days ago

Director, Product Innovation

mlbevents

New York

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Major League Baseball is committed to creating the best fan experience in professional sports. We strive to harness the awesome storytelling power of baseball to help people enjoy the National Pastime in a way that matters to today’s fans. We are seeking a Director, Product Innovation to join our team and help us achieve that mission.
In this role, you will join the App & Web group to focus on bleeding-edge digital innovation with our partners in design, engineering, content and business to serve our fans. Our team’s portfolio includes products like the <a href="https://www.mlb.com/apps/mlb-app">MLB App</a>, <a href="http://mlb.com">MLB.com</a>, 30 <a href="http://redsox.com">team</a> <a href="http://dodgers.com">websites</a>, <a href="http://milb.com">MiLB.com</a>, <a href="https://www.milb.com/about/first-pitch">MiLB’s Mobile App</a> and more.
Our ideal Director knows how to be self-led, but work in a larger organization to deliver success.
<h2>Responsibilities</h2>
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Work directly with fans and different stakeholders to understand their needs and how we can solve for them</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Balance between product ideation and execution, with a “fail fast” mentality and flexibility as we pursue innovative experiences for our users</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Demonstrate excellent analytical skills to drive product experimentation</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Lead by example in creating a work environment where we lift each other up and push each other towards our collective success</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Balance between product ideation and execution, with a “fail fast” mentality and flexibility as we pursue innovative experiences for our users</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Keep a pulse on the sports, media, and entertainment best practices and trends, to create best-in-class products</li>
</ul>
<h2>Qualifications</h2>
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">5+ years of experience as a product owner supporting one or more consumer-facing products</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">A strong portfolio of shipped products that show a data-inspired strategy and analytics influenced decision making</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Experience in using data to create great customer experiences</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Have experience working with a major sports league or sports media</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">An appreciation for baseball and a firm comprehension of its history, rules, and culture</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">An eye for visual design, and basic Photoshop skills</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">A rich understanding of software engineering ecosystems and related technologies such as REST API’s, Push Notification Services, oAuth, JSON</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Compelling communicator and storyteller skills with strong written, verbal and presentation skills</li>
</ul>
This is a unique opportunity to make a first-class impact on deepening the relationship between MLB and its 70M+ fans in a digital environment in a growing industry.<div class="content-conclusion">Why MLB?
Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada. Employees love working at MLB because of the culture of growth, teamwork, and professionalism. Employees who are most successful at MLB take initiative, know how to identify problems and provide solutions, and always put the Team first. For those ready to step up to the plate and join the major leagues, MLB takes the same approach as teams do with their players: empowering our “workforce athletes” to be at their best by engineering experiences that put employees in the best position to succeed. Major League Baseball is looking for candidates who are passionate about growing America’s pastime to best serve its fans for decades to come.
California Residents: Please see our <a href="https://www.mlb.com/careers/ccpa">California Recruitment Privacy Policy</a> for more details.
Colorado Residents: Colorado based applicants may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Applicants requiring a reasonable accommodation for any part of the application and hiring process, please email us at <a href="mailto:accommodations@mlb.com">accommodations@mlb.com</a>. Requests received for non-disability related issues, such as following up on an application, will not receive a response.
Are you ready to Step Up to the Plate? Apply below!</div>

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Director, Product Innovation

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