Director of Product & Tech Delivery
<p><strong>Job title: </strong>Director of Product & Tech Delivery<br><strong>Location:</strong> Bristol or London (hybrid)<em><br></em><strong>Salary:</strong> £130,400 - £163,000<br><strong>Team:</strong> Product & Tech Operations<br><strong>Reporting to:</strong> VP Product & Tech Operations</p>
<p><em>This role is based in either Bristol or London and requires an existing right to work in the UK.</em></p>
<p><em>At this time, we are not able to offer visa sponsorship for this role. We are committed to building a diverse, global team and our sponsorship policy is evaluated on a role-by-role basis. We encourage you to keep an eye on our careers site to stay informed about future opportunities where we are able to offer visa sponsorship.</em></p>
<p>Kaluza is the Energy Intelligence Platform, turning energy complexity into seamless coordination. We help energy companies overcome today's challenges while accelerating the shift to a clean, electrified future. Leveraging Data, AI, and real-time decision-making we turn energy complexity into growth opportunities for our partners. </p>
<p>By combining predictive algorithms with human-centred design, Kaluza makes clean energy dependable and affordable.</p>
<p>With teams across Europe, North America, Asia and Australia, and a joint venture with Mitsubishi Corporation in Japan, we power leading companies including OVO, AGL and ENGIE, as well as innovators like Volvo and Volkswagen</p>
<p><strong>What will I be doing?</strong></p>
<p>Reporting to the VP Product & Tech Operations, you’ll own the timely, predictable execution of our Product & Technology roadmap, for Kaluza and for our clients, across our global product, field deployment, and platform foundations teams. You’ll line-manage Heads and Group Delivery Managers, set the standard for how delivery is done across the function, and provide the leadership confidence around what we can deliver, both near-term and further ahead. You’ll move fluently between board-level narrative and the detail of a single stuck dependency.</p>
<p><strong>The role spans four focus areas:</strong></p>
<ul>
<li><strong>Run delivery at scale </strong>- own predictable, end-to-end execution across your portfolio.</li>
<li><strong>Implementing an AI-native system of wor</strong>k - make AI-assisted delivery the default and raise the bar on how delivery is done, partnering with our P&T business operations team to implement best practices across our product development lifecycle (PDLC) that are designed and standardised by the Business Operations team.</li>
<li><strong>Grow an independent, high-performing delivery community</strong> - build a function that solves its own problems, and has a “yes if” attitude to solving the inevitable challenges of the day to day.</li>
<li><strong>Partner and Influence at the Executive Level </strong></li>
</ul>
<h1><span style="font-size: 18pt;"><strong>Run delivery at scale</strong></span></h1>
<p>Own and drive successful delivery across Kaluza’s Product and Tech organisation, typically multiple streams that may align to client programmes or global initiatives.</p>
<ul>
<li>Own end-to-end delivery of the Product & Tech roadmap across your area, e.g. across multiple client streams (OVO & ENGIE in Europe, AGL & Shell in APAC) or multiple global product streams.</li>
<li>Implement evolutions of a standard methodology that allows the business to scale and ensures successful client implementations</li>
<li>Drive absolute roadmap alignment, delivery enablement and reporting at multiple levels, from team detail to executive overview.</li>
<li>Bring confidence to what we can deliver, near-term and further ahead through robust capacity planning, milestone tracking (actuals vs estimates), forecasting, and proactive management and resolution of cross-team dependencies.</li>
<li>Partner with Product, Engineering, UX and Client Delivery leadership so deliverables meet client capabilities, support needs and timelines, and so client feedback flows back into the delivery process.</li>
<li>Provide objective, data-led neutral insight on how delivery is really going; proactively escalate risks and issues early, and drive decisions with senior leadership and clients.</li>
<li>Embed good practices into our internal delivery management practices that are developed by the Business Operations team, and provide input to shape their future roadmap. </li>
<li>Deputise for the VP when needed.</li>
</ul>
<h1><span style="font-size: 18pt;"><strong>Implement an AI-native system of work through delivery</strong></span></h1>
<p>Lead the strategic evolution of our delivery practices by embedding AI-assisted methodologies into default operational workflows</p>
<ul>
<li>Embed AI-assisted delivery into reporting, forecasting, capacity and effort analysis, dependency mapping, risk detection and status communication.</li>
<li>Push the boundaries of Jira, JQL and agentic workflows; build dashboards and reporting that drive development forward at pace and replace manual effort.</li>
<li>Simplify and standardise practice across Product & Tech: refine ways of working, embed Agile & Lean practice, and raise predictability and the effort-to-value ratio in your area.</li>
<li>Act as a change driver, co-own the delivery of a roadmap of improvements to our system of work alongside Business Operations, and bring people with you through the change.</li>
<li>Champion continuous improvement and show the function what good, AI-native delivery looks like in practice.</li>
</ul>
<h1><span style="font-size: 18pt;"><strong>Grow an independent, high-performing delivery community</strong></span></h1>
<p>Build a self-sufficient, empowered function that is a gold standard for getting things done, effectively, and with transparency.</p>
<ul>
<li>Lead and develop a group of people leaders and delivery managers, Heads of, Group and Lead) Delivery Managers, setting clear objectives, focus and clarity.</li>
<li>Coach the team to navigate complexity and uncertainty, to self-solve, and to bias their effort towards Kaluza’s goals and our client commitments.</li>
<li>Know the product and coach the team to understand the product domain for their area so that they can enable cross-functional team delivery of the product roadmap and client delivery goals</li>
<li>Mentor and upskill across the community; show the team what good looks like and raise the standard across the board.</li>
<li>Clear the barriers that stop Product teams focusing on innovation and strategy, and Engineering teams focusing on technical excellence and execution.</li>
<li>Support the Delivery function in achieving its strategy and goals, and champion the wider change and planning agenda.</li>
<li>Be an innovative thinker and member of the larger Kaluza SLT team to drive the business forward.</li>
</ul>
<h1><span style="font-size: 18pt;"><strong>Partner and Influence at the Executive Level </strong></span></h1>
<ul>
<li>Act as a trusted partner to Product, Engineering, UX, and Client Delivery leadership, serving as an active member of the Senior Leadership Team (SLT) </li>
<li>Confidently manage relationships with C-level clients. </li>
<li>Deliver objective tracking, milestone visibility + forecasting, and proactive risk mitigation strategies to leadership, while serving as a strategic deputy for the VP of Product & Tech Operations when required</li>
</ul>
<p><strong>About You</strong></p>
<p>You’re an accomplished delivery leader with a strong track record. Ideally, you’ll be:</p>
<ul>
<li>A builder <em>and</em> an executor: you define what good looks like, take full accountability, and go looking for what you need rather than waiting for a brief.</li>
<li>Genuinely AI-native: AI tools feel like leverage, not an afterthought. You have deep curiosity in innovation and AI tools, actively pushing AI adoption into delivery practice.</li>
<li>Steady in ambiguity: A nimble leader who thrives in complex undefined spaces, is comfortable diving into problems at multiple altitudes, and the steady presence others rely on when the path isn’t fully defined.</li>
<li>Strategic Delivery Leader: An accomplished delivery leader and a bar raiser when it comes to of managing large-scale, cross-functional delivery management functions within a high-growth SaaS environment</li>
<li>Experienced leading delivery management at scale: line-managing and developing people leaders, across cross-functional Product & Engineering teams using agile methodologies.</li>
<li>Able to design and evolve delivery operating models, governance and ways of working, with an openness to follow current Kaluza practice and refine where needed.</li>
<li>A trusted partner: to Product & Engineering leadership, able to influence senior leadership,and credible with C-level clients.</li>
<li>A strong listener, people leader <em>and</em> coach: able to empower teams and colleagues to reach their full potential, and to bring people along on a change journey.</li>
<li>Fluent with Jira, or similar roadmapping tools, with real curiosity about using JQL and AI to generate dashboards and reporting that drive development at pace.</li>
<li>Comfortable switching between team-level detail and executive-level overview, applying the right approach in the right context.</li>
<li>Committed to radical candour: you ask hard questions, and give honest developmental feedback.</li>
</ul>
<p><strong>What will set you apart</strong></p>
<ul>
<li>Extensive experience managing delivery frameworks across major global energy utility accounts or multi-regional client programmes.</li>
<li>A proven background or curiosity in implementing an AI-integrated Product Development Lifecycle alongside business operations teams.</li>
</ul>
<p><strong>Where you'll work</strong></p>
<p>We offer flexible working, with a requirement of 3 days a week in the office. This gives us the best of both: real time together to collaborate and build rela
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