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via indeed · 3 June 2026 ·3 days ago

Director – Consumer Markets Front Office Delivery Director

PwC

London Full-time

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As a Director in our Customer Led Transformation practice, you will lead growth and delivery for front office business and technology transformations across Consumer Market Industries (retail, consumer goods, marketplaces, pharma and life sciences). You will originate and expand senior client relationships, shape and deliver complex, multi\-workstream programmes, and build propositions that differentiate us in the market. You will combine industry expertise with commercial acumen, bringing credibility with C suite stakeholders while leading high\-performing teams. Partnering with Engagement Leaders, you will apply proven delivery methods and global delivery models (onshore/nearshore/offshore) to drive efficiency, manage risk, and ensure quality and commercial performance. You will play a key role in developing our people and capabilities—building inclusive, diverse teams; coaching senior leaders; and contributing to our communities of practice and thought leadership.What your days will look like:

Delivery leadership of large technology programmes, ensuring commercial performance and client impact

Leading and mentoring Senior Managers and Managers, building capability within the team

Building and maintaining trusted relationships with senior clients

Leading complex proposals and RFP responses, shaping value propositions and commercial structures

Driving sales pipeline across CM accounts

Identifying and converting new logo opportunities in front office including retail execution, field sales, and field service

Developing and scaling alliances with key technology partners across customer platforms, cloud and AI ecosystems

This role is for you if you have:

You have strong industry experience selling and delivering complex programs within Consumer Markets, either from consulting or in\-house digital leadership roles

You have a proven track record of generating revenue and managing a healthy sales pipeline

You are confident leading senior client conversations and closing complex deals

You understand the commercial drivers of front office

You can balance growth, delivery and team leadership effectively

You bring a strong external network and alliance mindset

What you’ll receive from us:

No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions. We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.

We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.

This listing is from indeed. View original listing ↗

Director – Consumer Markets Front Office Delivery Director

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