Digital Sales Specialist (m/f/x)

For our department *E\-Commerce*within Airline Commercial, we are looking for a (an):

*Digital Sales Specialist (m/f/x)*

We are looking for a seasoned digital professional to serve as the strategic link between our E\-commerce business unit and our cross\-functional teams, including IT, UX, DPO, Sales, and Marketing.

In this role, you will take business ownership of digital initiatives, leading them through every stage of the lifecycle: from ideation and business case development, through RFP and vendor negotiation, to UX requirements definition and User Acceptance Testing.

This is a role for someone who combines commercial acumen with technical fluency: equally comfortable presenting to senior leadership and collaborating with development and design teams to bring products to life.

*Main duties:*

• Execute, run and support the commercial online sales action plans, based on Insights from analytics \& sales data. Contribute to the digital sales growth and results.


• Support and realise the sales actions on E\-Commerce side. Be the commercial key support for the Luxair \& LuxairTours digital sales platforms.


• Support and realise the Paid Ads (SEM) campaigns. Create, update and improve online contents (SEO) of the Luxair \& LuxairTours websites and digital platforms.


• Execute, run and support the digital CRM activities on E\-Commerce side, with focus on personalisation \& CRM customer targets.


• Provide digital sales inputs for the social media platforms of Luxair \& LuxairTours.


• Prepare reports of online sales actions and activities. Contribute to the E\-Commerce strategy \& digital roadmaps.


• Act as a backup for other E\-Commerce Team members if necessary.

*Minimum required criteria:*

• University degree in Business Administration, Media Studies or similar line of studies and/or proven experience in a similar position.


• Have an experience in E\-Commerce, digital sales, and/or digital CRM management.


• Be familiar with current E\-Commerce sales tools and platforms and demonstrate good statistical software skills.


• Have a knowledge in project management.


• Show very good communication skills in English, as well as skills in French and/or German (spoken and written).

• Be able to identify E\-Commerce potentials, make proposals and proactively support new initiatives in a fast\-paced work environment.


• Develop good skills in all aspects of digital sales \& E\-Commerce technologies (campaign management, automation, SEO/SEM, CRM, Analytics, etc.)


• Be able to work team\-oriented and independently.


• Show assertiveness and stress resistance.


• Show a good spirit to synthesize, have good analytical and project management skills.


• Have a notion of Luxemburgish and develop the deficient work language (French or German).

• Tourism \& travel industry experience would be beneficial


• Knowledge of Luxemburgish or any other language is considered as an asset

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