Digital & IT Lead (Volunteer)

\*\*\*Important Notice — Unpaid Voluntary Role

Apologies for any confusion caused by the salary field on Indeed. This is a strictly unpaid voluntary role. Indeed requires a salary value to be entered for the listing to proceed, but no salary, wages or payment will be provided for this role.

This role does not create a contract of employment, worker status, entitlement to salary, or entitlement to employment benefits. Volunteers are free to withdraw at any time. Reasonable travel and meal expenses may be reimbursed up to £20 by prior agreement and with receipts.\*\*\*

Role Overview

Support website updates, digital systems, volunteer platforms, and basic IT troubleshooting for The Confidence Academy.

Key Responsibilities

• 1\. Support maintenance and updates of The Confidence Academy (TCA) website, digital platforms, social media accounts and online systems.


• 2\. Assist with troubleshooting basic IT, website, and digital access issues for volunteers and leadership teams.


• 3\. Support management of digital tools and platforms including Google Workspace, shared drives, forms, and volunteer systems.


• 4\. Assist with uploading and updating website content, event information, blogs, and community announcements.


• 5\. Support integration and management of digital platforms such as Eventbrite, Canva, social media tools, and email systems where required.


• 6\. Help maintain organised and secure digital records, files, and online resources in line with basic data protection and confidentiality principles.


• 7\. Work collaboratively with the Social Media Team, Events Team, and Research Team to support digital operations and community engagement activities.


• 8\. Support implementation of simple digital solutions to improve volunteer coordination, participant experience, and operational efficiency.


• 9\. Attend agreed meetings and events where digital or IT support may be required.

• 1\. Basic website or IT support experience.


• 2\. Familiarity with social platforms and digital tools.


• 3\. Organised and solution\-focused mindset.


• 4\. Experience with Google Workspace is desirable.


• 5\. Interest in digital operations and systems management.

• Induction and regular supervision with the Founder/Director.


• Informal guidance on partnership outreach, safeguarding, and data management.


• Informal training on health \& safety and community engagement best practice.


• Office space may be provided for collaborative projects.


• Volunteering Certificate at the end of the completion of 8 weeks of volunteering and active participation in the programme.


• Complimentary t\-shirt/jacket and other freebies.


• Professional reference.


• Travel and meal expenses reimbursed up to £20\.


• £100 Amazon Gift Card when you volunteer with us for 3 months (20 hrs a week).

The Confidence Academy is committed to inclusion under the Equality Act 2010\. We welcome volunteers from all backgrounds and provide reasonable adjustments where needed.

Status

This is a voluntary role and does not create a contract of employment or entitlement to salary, benefits, or worker rights. Volunteers are free to withdraw at any time.

About The Confidence Academy:

The ethos of the Confidence Academy is very simple: Participants get their money back once they attend their selected fitness and wellbeing events. When you show up for your health, when you show up for yourself... your refund is your reward.

The Confidence Academy exists to make the tools of confidence\-building — through improved nutrition, better mental and physical fitness, and community support — accessible to all, particularly to struggling and marginalised communities who often feel invisible or left behind. Health inequality is one of the biggest injustice of them all that we don't talk about yet our health is the sole foundation of our existence.

Founder of The Confidence Academy:

The Academy is founded by a 37 year old refugee from Bangladesh, Rayhana Sultan. She is an ex\-prisoner. This social enterprise was created after she was able to rebuild her life after prison, hospital detention and recovery through psychotherapy and a supportive community. She is a finance manager working in the local government. Outside her day job, she is a model, a panel advisor for the charity Working Chance and now through the Confidence Academy, she wants other people to find the inspiration to turn their pain into power, stigma into strength.

The inception of this CIC is driven by the fact that nearly 60% of the UK population in 2023/24 were reported as obese or overweight. This is a national crisis in a context where our healthcare system is overstretched, support for mental health is not on par which can be exacerbated by health\-related problems and an ageing population is awaiting us. Growing old or not being able to afford the regular gym in an era should not mean fitness services are inaccessible to you. So we are here to change it.

We will begin rolling out weekend fitness and wellbeing activities shortly after New Year 2026, supported by online seminars, podcast\-style discussions, and community “vox pop” features that amplify real voices and lived experiences around health, confidence, and inclusion. These activities will include group exercise sessions, nutrition and wellness education, mindset and resilience workshops, and confidence\-building programmes designed to enhance both physical and mental wellbeing.

Job Type: Volunteer

Pay: £1\.00 per year

Benefits:

• Free fitness classes


• Store discount


• Work from home

This listing is from indeed. View original listing ↗