Designate General Manager

Designate General Manager

Company: Distinctive Inns

Location: Nottingham – with the requirement to work across any Distinctive Inns venue as required

Job Type: Full\-Time, Permanent

Contracted Hours: Guaranteed 45\-Hour Weekly Contract \+ Hourly Paid Overtime

Base Salary: £16\.21 – £18\.50 per hour (£38,035\.61 – £43,409\.05 per annum)

Estimated Gratuities: \+£0\.95 per hour (\~£2,223\.00 per annum in tips)

Total Package Value: Up to £45,632\.05 per annum

The Opportunity

Are you an experienced General Manager looking for your next opportunity, with guaranteed hours, hourly paid overtime and the chance to join a growing independent hospitality company?

Distinctive Inns is a leading, independently owned pub company in the East Midlands. We are known for providing an uncompromised approach to delivering the highest quality in food and drink within exceptionally stylish interiors, combining comfort and atmosphere with outstanding service to create a memorable drinking and dining experience.

We are seeking a driven Designate General Manager to join our management team, with responsibility for supporting the successful day\-to\-day operation of our venues and working across the group as required. You’ll be expected to lead from the front, drive commercial performance, develop your team and maintain consistently high operational standards, while adapting to different teams, venues and trading environments.

The role will involve providing management support, covering operational requirements and taking responsibility for different venues as business needs change. Flexibility is therefore essential, along with the ability to quickly adapt to different teams, locations and operational requirements.

We take pride in running modern, well\-organised operations supported by cutting\-edge industry technology, from reservation and rostering systems to health \& safety compliance and procurement. If you’re commercially minded, people\-focused and passionate about creating an exceptional guest experience, we want to hear from you.

Key Responsibilities

• Operational Leadership: Take full responsibility for the day\-to\-day running of the venue, ensuring consistently high standards across food, drink, service, cleanliness, compliance and overall guest experience.


• Team Management: Lead, motivate and develop the team, ensuring effective communication, appropriate training, performance management and a positive working environment across all departments.


• Guest Experience: Maintain exceptional standards of food, drink, service and surroundings, ensuring every guest receives the best possible drinking and dining experience.


• Financial \& Commercial Management: Take responsibility for sales, labour costs, GP, wastage, stock control and other key financial areas to maximise venue performance and profitability.


• People Development: Develop and retain a strong team, supporting performance appraisals, training and progression while identifying future talent and opportunities for promotion from within.


• Health \& Safety Compliance: Maintain high standards of health, safety, food safety, licensing and compliance, using our digital compliance systems to ensure the venue operates safely and effectively.


• Operational Standards: Ensure company procedures, policies and standards are consistently followed across all areas of the business, taking action where improvements are required.


• Leadership \& Communication: Lead by example and ensure all departments work effectively together, creating a positive culture where communication and teamwork are key to the success of the venue.


• Continuous Improvement: Identify and implement opportunities to improve operational processes, team performance, guest experience and commercial results.

• MUST HAVE – General Management Experience: Proven experience working as a General Manager within a hospitality environment, with responsibility for the overall operation and performance of a venue.


• MUST HAVE – High\-Volume Hospitality Experience: Proven experience working within a busy, high\-volume pub, restaurant, gastro pub or similar hospitality operation.


• Leadership: Confident and capable of leading, motivating and developing a team in a fast\-paced hospitality environment.


• Commercial Awareness: Strong understanding of sales, labour costs, stock control, GP, wastage and the commercial aspects of running a successful hospitality operation.


• Guest Experience: Passionate about delivering exceptional food, drink, service and surroundings, with a strong understanding of what creates a memorable guest experience.


• Operational Management: Highly organised and capable of managing multiple priorities while maintaining high standards across all areas of the business.


• People Management: Proven ability to recruit, train, manage performance and develop a strong team, creating a positive and accountable working environment.


• Work Ethic: Punctual, reliable, organised and comfortable working standard hospitality shift patterns across weekdays, evenings, weekends and busy trading periods.


• Communication: Excellent communication skills with a team\-first mindset and the ability to remain calm, professional and effective under pressure.


• Accountability: Comfortable taking full ownership of the venue, making decisions confidently and being accountable for operational, commercial and people performance.


• Flexibility: Willing and able to work across any Distinctive Inns venue as required, adapting to different teams, locations and operational requirements.

• Guaranteed Hours \& Paid Overtime: A guaranteed 45\-hour weekly contract with every extra hour paid—no unpaid salary overtime!


• Transparent Total Pay: Competitive hourly rates between £16\.21 and £18\.50/hr, supplemented by an estimated £0\.95/hr in tips (£2,223\.00/yr).


• Accredited Training \& Development: Access to a wide range of nationally recognised training courses, accreditations and qualifications to support your continued professional development.


• Promotion From Within: Distinctive Inns is a growing independent pub company with a proven track record of promoting from within. Regular pay reviews linked to performance appraisals provide opportunities for continued career progression.


• Modern Operations: Work with some of the most cutting\-edge technologies in the hospitality industry, including reservation management, rostering, health \& safety compliance and procurement systems.


• Leadership \& Autonomy: Take ownership of your venue, lead your team and have a direct impact on the operational and commercial success of the business.


• Innovative Working Environment: Join a forward\-thinking company where communication is key and every department works together to ensure the business operates smoothly and successfully.


• Our Vision: Distinctive Inns will be the leading independently owned pub company in the East Midlands by consistently providing our customers with an uncompromised approach to delivering the highest quality in food and drink in exceptionally stylish interiors, combining comfort and atmosphere with outstanding service to create a brand which offers a memorable drinking and dining experience.


• Our Mission: To give our customers the best drinking and dining experience possible through consistently providing exceptional Food, Drink, Service, Surroundings and Value.

Pay: £40,258\.61\-£45,632\.05 per year

Benefits:

• Discounted or free food


• On\-site parking

• (A) What do you enjoy doing outside of work? (B) How might your hobbies or other commitments affect your availability?


• How do you plan to travel to and from work?


• If you're currently employed, what motivates you to leave your present role?


• How many days were you absent from work or unavailable in the past 12 months?


• How would you describe yourself in three words?


• What do you consider your strongest attributes or skills and how would they benefit our team?


• What would you say is your biggest weakness and how do you actively manage it?


• If successful, is there any area where you might need initial support or training?


• Are you available and willing to work key shifts, including Fridays, Saturdays and Sundays each week?

• English (required)

• Driving Licence (required)

• United Kingdom (required)

This listing is from Indeed. View original listing ↗