Deputy Director Commercial Performance & Operations

Details
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Reference number

462593

Salary

£101,000 \- £131,000
GCO Pension, GCO Terms. Up to 20% performance\-related\-pay available on accreditation.
GBP

Job grade

SCS Pay Band 1
Commercial Specialist### Contract type

Permanent### Business area

UK Health Security Agency### Type of role

Commercial### Working pattern

Flexible working, Full\-time, Job share### Number of jobs available

1
Contents
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• Location


• About the job


• Benefits


• Things you need to know


• Apply and further information

Location
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Assignment Location: Any core UKHSA Office (Canary Wharf E14 4PU, London, Leeds, Liverpool, Birmingham)

Some travel to other UKHSA offices for meetings are all expected.

Working Pattern: As this role is deployed to UKHSA, we defer to their local location strategy and operational demands. Office attendance and hybrid working patterns will be aligned with the host department’s specific requirements.

Relocation costs will not be reimbursed.About the job
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Job summary

The UK Health Security Agency (UKHSA) is a system leader for health security; taking action internationally to strengthen global health security, providing trusted advice to government and the public and reducing inequalities in the way different communities experience and are impacted by infectious disease, environmental hazards, and other threats to health.

UKHSA’s remit, as an agency with a global\-to\-local reach, is to protect the health of the nation from infectious diseases and other external threats to health. As the nation’s expert national health security agency UKHSA will:

• Prevent: anticipate threats to health and help build the nation’s readiness, defences and health security


• Detect: use cutting edge environmental and biological surveillance to proactively detect and monitor infectious diseases and threats to health


• Analyse: use world\-class science and data analytics to assess and continually monitor threats to health, identifying how best to control and mitigate the risks


• Respond: take rapid, collaborative and effective actions nationally and locally to mitigate threats to health when they materialise


• Lead: lead strong and sustainable global, national, regional and local partnerships designed to save lives, protect the nation from public health threats and reduce inequalities.

UKHSA operates as an integral part of the public health system and the national security infrastructure, utilising state\-of\-the\-art technologies and ground\-breaking capabilities in data analytics and genomic surveillance to tackle threats locally, nationally and globally.

The Commercial, Vaccines and Countermeasures Delivery (CVCD) Directorate is at the heart of everything UKHSA does. We maintain a complex ecosystem of contracts and partnerships that enable the agency to respond to current and emerging health challenges. We procure, store and distribute vaccines for all except one of the UK’s national immunisation campaigns and maintain capability to respond to chemical, biological, radiological and nuclear threats. We manage business development partnerships that drive innovation and generate income to support core UKHSA capabilities.

*Please note: The UKHSA Chief Operating Officer (COO) group, where this role sits, is undergoing organisational change over the next 12–18 months. While the process is still in the planning stage, some roles may be affected by future restructuring. We are committed to keeping candidates informed and will share updates as they become available.*

Job description

This Deputy Director Commercial Performance \& Operations reports directly to the Commercial Vaccines and Countermeasures Delivery Director and provides a significant opportunity to shape and strengthen both the directorate and the wider UKHSA Commercial operating model, ensuring commercial excellence throughout the delivery of our critical mission.

The role is pivotal to the development of a high\-performing directorate, driving continuous improvement and innovation across key strategic pillars. These include commercial partnerships and strengthening supply chain resilience, embedding robust commercial policy, governance and assurance frameworks, building organisational commercial capability, ensuring strong financial stewardship and establishing fit\-for\-purpose commercial systems, data and analytics to enable insight\-driven decision\-making.

The successful candidate will deliver discrete projects on behalf of the CVCD Director. They will need to work collaboratively to establish a strong interface across the directorate and with colleagues across the Agency including with Finance and HR colleagues, and with our wider stakeholders, leading complex programmes of work requiring coordinated engagement across UKHSA, government, the wider health family and with external partners. This is a dynamic and challenging environment, and the successful candidate will need to be confident in managing complexity, applying judgement, setting direction and making decisions whilst collaborating effectively with a range of diverse stakeholders in a complex and fast\-moving environment.

The role will have line management responsibility for a diverse portfolio of complex workstreams and teams, often needing to shift between multiple, distinct activities. The role is responsible for ensuring the CVCD Commercial Performance \& Operations team delivers an expert, high\-quality service to UKHSA, providing robust insight and advice to inform effective decision\-making and drive efficiency and operational excellence across CVCD. The successful candidate will join a Senior Leadership Team with responsibility for strengthening the directorate’s performance, capability and operational resilience. The role will support delivery of high\-quality commercial services that operate effectively in both business\-as\-usual conditions and during periods of increased operational demand, including public health incidents.

The role engages with a range of stakeholders, and the successful applicant will need to show strength in building and maintaining effective relationships. They will work with industry partners ranging from “Big Pharma” to start\-ups, the wider UK and global health family, other government departments, and with key internal stakeholders to play a leading role in the supply chain, to reduce risks, achieve resilience and ensure value for money on behalf of UKHSA.

Locations:

The successful candidate(s) will be able to agree a contractual workplace from those locations listed in this advert. When selecting your location listed in this job advert please be aware that this will be your contractual base location with a requirement to spend a minimum of 60% of your working time in this organisational workplace.

Your time spent on official duties at workplace locations other than your contractual office such as supplier, customer or partner locations required to perform your role is included in the 60% attendance.

This requirement will however take into consideration any reasonable adjustments agreed upon appointment for people with a disability, flexibilities agreed for those with specific caring responsibilities, or other similar temporary flexibilities.

Person specification

• Provide visible and inclusive leadership to a multidisciplinary team, setting clear strategic direction, performance expectations and professional standards, while fostering a culture of accountability, continuous improvement and collaborative working.


• Work collaboratively as a senior member of the CVCD Senior Leadership Team to shape, build and continuously develop a high performing, inclusive and diverse CVCD directorate, ensuring it is appropriately structured, resourced and capable of delivering organisational priorities.


• Enable delivery of UKHSA’s commercial strategy, mission, and vision by building a high\-performing workforce that drives innovation, embeds best practice, and leads sustainable change.


• On behalf of the Commercial, Vaccines and Countermeasures Delivery Director, hold financial accountability for CVCD budget and annual business planning, ensuring appropriate governance and control arrangements are in place for both pay and non\-pay expenditure.


• Develop, implement and review the Target Operating Model for CVCD and commercial blueprint.


• Lead delivery of the Commercial Partnership Strategic Framework, establishing appropriate partnership arrangements with key industry partners to support long\-term organisational benefits.


• Lead the development and maintenance of UKHSA’s commercial policy framework ensuring alignment with Cabinet Office and DHSC guidance, government functional standards, the PCR2015 and PA23, and translating statutory and functional requirements into clear operational practice.


• Establish and embed a proportionate commercial assurance framework including the creation and chairing of a Commercial Assurance Board to provide independent scrutiny, strengthen decision making and improve commercial outcomes across the department.


• Serve as a core commercial member of the UKHSA Investment Committee and relevant approvals boards, providing expert advice on commercial strategy, value for money, risk allocation and procurement approach.


• Provide strategic oversight of commercial risk management, ensuring that commercial risks are identified early, appropriately assessed and actively managed, with clear escalation routes and integration into corporate risk processes.


• Build commercial capability across the directorate, the organisation, and the wider health system, developing professional standards, supporting talent development and strengthening commercial awareness among non\-commercial colleagues.


• Forge effective collaborative relationships within

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