Depot Administrator
Halfords
Leicester
parttime, fulltime
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Job no: 565473
Work type: Full time, Part time
Site: Leicester
Categories: Autocentre Colleagues
Location: Leicestershire
Salary: £24,825 \- £29,081 per annum
Business Area: Lodge Tyres Commercial
- £24,825 \- £29,081 per annum
- Uniform \& PPE provided
- Monday to Friday 08\.00 – 17\.00, Saturday 08\.00 – 12\.00
Key duties include:
- Generate accurate invoices from completed Job Sheets, following customer Service Level Agreements
- Welcome walk\-in customers and provide helpful, friendly service every time
- Check Job Sheets for accuracy and completion, chasing up any missing information
- Support the Site Manager and wider team in achieving sales, profit, and service targets
- Log and assign customer call\-outs to Technicians using their tablets
- Order consumables in line with policies and health \& safety standards
- Answer telephone calls promptly and professionally, delivering a high level of customer service
Benefits Include:
- Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
- Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
- Opportunity to buy a Trade Price Bike \& enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream \- access up to 30% of your salary in advance
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan – to access wellbeing services and claim back healthcare costs
- Pension Scheme \& Life Assurance
- Great customer service skills with experience in a customer\-facing role
- Comfortable working towards set goals and targets
- Experience working with IT systems and computer\-based ordering systems
- Strong attention to detail and numeracy skills
- Open to learning and taking on new training or initiatives
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