Dental Treatment Coordinator
<h2><strong>Join the Future of Private Dentistry at Zental</strong><strong> </strong></h2>
<p><strong>Dental Sales / Treatment Co‑ordinator – Barnet - Full‑time</strong></p>
<p>At Zental, we create calm, high-performing environments where exceptional teams deliver outstanding patient care.</p>
<p>We are seeking an experienced Dental Sales / Treatment Co‑ordinator to join our Barnet practice - a commercially driven, patient‑focused professional who excels at guiding patients through their treatment journey and converting enquiries into accepted care.</p>
<p>This role is central to the patient experience and practice performance, ideal for someone who combines strong sales capability with warmth, professionalism, and a deep understanding of private dentistry.</p>
<p><strong>About Us</strong></p>
<p>Zental is a boutique, fully private dental group with an Outstanding CQC rating and an exceptional 87% score in the latest Great Place to Work survey. Our practices are designed as calm, contemporary sanctuaries - beautiful, spa-like environments that allow you to focus on what matters most: delivering exceptional patient care.</p>
<p>Our teams are hand-selected for their warmth, skill, and genuine compassion. At Zental, you will feel supported, inspired, and proud of the work you do. <strong>This is a rare opportunity to join a state-of-the-art private dental environment and develop your career within a high-performing clinical team.</strong></p>
<p>Guided by CALM - Community, Authenticity, Leadership, Mindfulness — Zental offers a premium culture where kindness, excellence, and integrity shape every patient experience.</p>
<p><strong>What Your Day Will Look Like</strong></p>
<p>You will:</p>
<ul>
<li>Act as the first point of contact for new patient enquiries via phone, email, web, and walk‑ins.</li>
<li>Engage with patients to understand their needs, introduce treatment options, and build trust.</li>
<li>Conduct face‑to‑face & virtual consultations, clearly explaining treatment plans, fees, and finance options.</li>
<li>Proactively follow up on enquiries, treatment plans, and outstanding cases to maximise conversion.</li>
<li>Support patients throughout their treatment journey, ensuring continuity and satisfaction.</li>
<li>Work closely with clinicians to translate clinical recommendations into personalised patient pathways.</li>
<li>Contribute to business development initiatives and practice growth strategies.</li>
<li>Provide front‑of‑house & customer support when required.</li>
</ul>
<p><strong>How You Can Thrive at Zental</strong></p>
<p>We are looking for more than sales ability alone. We value emotional intelligence, professionalism, and a genuine commitment to ethical patient care.</p>
<p><strong>Essential</strong></p>
<ul>
<li>Experience in a high‑end sales or customer‑focused role.</li>
<li>Proven track record of treatment conversion, sales performance and new business development.</li>
<li>Experienced & comfortable working to KPIs and target-driven metrics</li>
<li>Strong negotiation and closing skills with confidence, discussing treatment options and fees.</li>
<li>Exceptional communication skills with a polished, professional manner.</li>
<li>Highly organised with strong attention to detail.</li>
<li>IT‑confident, with experience using practice management or CRM systems</li>
<li>Positive, motivated, and commercially driven mindset.</li>
</ul>
<p><strong>Desirable</strong></p>
<ul>
<li>Experience within the premium private health care sector and dental in particular.</li>
</ul>
<p><strong>What You Gain by Joining the Zental Community</strong></p>
<ul>
<li>The opportunity to lead within a premium, fully digital private dental environment</li>
<li>Progression pathways and ongoing development opportunities based on performance</li>
<li>Professional development support and access to Zental Learning Portal</li>
<li>DBS covered</li>
<li>Employee Referral Scheme with competitive referral rewards</li>
<li>Modern, high-spec practices and systems</li>
<li>Dedicated Treatment Coordinators supporting ethical case acceptance and patient communication</li>
<li>Competitive salary based on experience and skillset</li>
</ul>
<p><strong>The Culture at Zental</strong></p>
<p>At Zental, our mission goes beyond dentistry; we help people live healthier, happier, and longer lives.<br>We live by CALM, the values that define how we work and care for people:</p>
<p><strong>Community</strong>: We support one another and build uplifting, collaborative teams.<br><strong>Authenticity</strong>: We act with honesty, integrity, and compassion.<br><strong>Leadership</strong>: We take responsibility and maintain exceptionally high standards.<br><strong>Mindfulness</strong>: We stay calm, thoughtful, and solutions-focused, even under pressure.</p>
<p><strong>Are You Ready to Make a Change?</strong></p>
<p>If you are ready to lead a high-performing practice and play a key role in a growing, premium dental group, we would love to hear from you.</p>
<p>Apply in just 2 minutes, our recruitment team will respond within 2 working days.</p>
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