Dental Practice Manager
Dental Practice Manager
The Offerton Dental \- Stockport
Salary: Competitive \+ performance\-linked potential (DOE)
Hours: Full\-time (part\-time considered for exceptional candidates) Fixed\-term, with performance\-related renewals
About The Offerton Dental
The Offerton Dental is a busy, well\-established mixed NHS and Private practice with a strong patient base and clear potential for further growth. We are focused on efficiency, performance, compliance, and commercial sustainability \- without compromising patient care or team wellbeing.
Due to growth, we are now looking for a commercially minded Dental Practice Manager who enjoys taking ownership, using data to drive decisions, and actively improving how a practice performs.
The Role
This is a leadership and performance\-driven role, not an administrative one. You will work closely with the Principal Dentist to optimise NHS delivery, grow private revenue, and run the practice as a high\-performing business.
You will be expected to identify opportunities, take initiative, and implement change, rather than wait for instruction.
Key Responsibilities
- Full operational and commercial management of the practice
- Ownership of NHS contract performance, UDA delivery, and efficiency
- Actively driving private treatment growth, conversion rates, and chair utilisation
- Using statistics and KPIs to monitor performance (UDAs, income, expenses, DNA rates, chair time, staff productivity)
- Producing and interpreting reports to support informed decision\-making
- Supervise and support dental practice staff, including receptionists, dental nurses, and hygienists
- Leading, managing, and handling human resources responsibilities such as recruitment, training, performance reviews, and staff development
- Recruitment, rotas, appraisals, absence management, and team development
- Implementing systems and processes to improve efficiency and profitability
- Ensuring full compliance with CQC, NHS regulations, HTM, GDPR, and H\&S
- Managing patient experience and complaints with a solution\-focused approach
- Controlling costs, stock, and supplier relationships
- Supporting marketing activity and private patient journey optimisation
Essential:
- Commercial awareness and confidence working with figures, targets, and reports
- Proactive, decisive, and comfortable taking responsibility
- Strong people\-management skills with the ability to challenge constructively
- Organised, analytical, and results\-focused
- Outstanding communication skills, both written and verbal
- Strong management skills with the ability to lead a team effectively
- Excellent organisational skills with attention to detail
- Proven experience as a Dental Practice Manager
- Strong understanding of both NHS and private dentistry
- Enjoys improving systems, workflows, and performance
- Comfortable leading change and managing underperformance
- Business\-minded while remaining patient\-centred
- Calm, resilient, and confident in a fast\-paced environment
- IT\-literate (iSmile/SOE/Exact experience advantageous)
- Competitive salary reflecting responsibility and impact
- Genuine autonomy to run and shape the practice
- Supportive but hands\-off principal who values initiative
- Opportunity to influence growth, performance, and profitability
- Stable, long\-term role in a respected local practice
- Ongoing development and progression for the right individual
How to Apply
Please apply via Indeed with your CV. All applications will be treated in strict confidence.
Job Type: Full\-time
Pay: £32,400\.00\-£40,023\.00 per year
Benefits:
- Company events
- Company pension
- Employee discount
- Flexitime
- Free parking
- On\-site parking
- How long is your notice period?
- Please outline what experience you have in terms of skills required for the position.
- Please provide an email address to forward our pre\-interview screening test.
- Dental practice: 2 years (required)
- United Kingdom (preferred)
- Offerton SK2 (preferred)
This listing is from indeed. View original listing ↗