Delivery Manager

We're looking for a Delivery Manager to join our team in Geneva, Switzerland in a hybrid working mode. In this role, you will manage end\-to\-end delivery across multiple initiatives for clients in the Romandie region, ensuring alignment with scope, timelines and quality standards. You will play a key part in establishing trust\-based client relationships, driving delivery excellence and enabling AI\-driven practices across the software development lifecycle. This is an opportunity to influence critical programs across diverse industries and contribute to EPAM's growth in the Swiss market.

Responsibilities

• Oversee end\-to\-end delivery across multiple initiatives, ensuring alignment with scope, quality, budget and timelines


• Implement delivery governance, pacing and reporting for transparency and continuous improvement


• Apply data\-driven management using key performance indicators, dashboards and operational metrics


• Lead AI adoption and enablement to enhance productivity in delivery processes


• Build and maintain trust\-based relationships with client stakeholders as the main point of contact


• Manage risks, changes and escalations to ensure predictable delivery


• Manage financial aspects of delivery, including forecasting, margin control and cost efficiency


• Ensure compliance with Master Service Agreements (MSAs) and Statements of Work (SOWs), maintaining scope control and contractual adherence


• Drive effective staffing, onboarding, coaching and performance management within delivery teams


• Collaborate with account management and technical leadership to support growth opportunities and transformation initiatives

Requirements

• Proven experience in delivery leadership roles (Delivery Manager, Program Manager, Engagement Lead) within consulting or IT services


• Strong background in managing complex projects and client stakeholder relationships


• Experience governing delivery under MSAs and SOWs, including scope and change management


• Understanding of technology\-related legal concepts such as data privacy and delivery obligations


• Technical exposure to enterprise environments, ERP platforms, cloud ecosystems such as Azure, AWS or GCP and system integrations


• Practical knowledge of the software development lifecycle, with Agile and Waterfall experience


• Hands\-on experience using AI tools such as coding assistants, agentic frameworks and large language model APIs


• Ability to demonstrate AI adoption in real delivery work


• Ability to identify and quantify AI use cases and articulate value to technical and business stakeholders


• Strong communication and stakeholder management skills, with professional fluency in English and French

Nice to have

• Familiarity with the Geneva and Romandie business environment and local client expectations


• Experience in governance or engineering transformation using generative AI techniques


• Exposure to business development activities such as contributions to requests for proposal (RFPs) and requests for information (RFIs)

We offer

• 5 weeks of vacation


• EPAM Employee Stock Purchase Plan (ESPP)


• Enhanced parental leave


• Extended pension plan


• Daily sickness allowance insurance


• Employee assistance program


• Global business travel medical and accident insurance


• Learning and development opportunities including in\-house training and coaching, professional certifications, and courses


• Please note that any offers will be subject to appropriate background checks


• We do not accept CVs from recruiting or staffing agencies


• For this position, we are able to consider applications from the following:


• + Swiss nationals

+ EU/EFTA nationals
+ Third\-country nationals based in Switzerland with an appropriate work permit
+ Displaced people from Ukraine who are currently in Switzerland and hold, or have already applied for, S permits

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