Delivery Consultant

Job Purpose
Support the successful delivery of SupplyBank client requirements by building and maintaining strong relationships with educators. The role focuses on attracting, retaining, and engaging high-quality educators to meet client recruitment needs effectively across local, regional, or national portfolios.

Key Success Measures • Fulfilment rate consistently above 90%

• Weekly educator onboarding targets achieved


• Adequate educator supply for current and future demand


• Fast, high-quality recruitment and onboarding conversion


• Accurate administration and candidate record management

Main ResponsibilitiesEducator Sourcing • Create and implement recruitment strategies tailored to local demand

• Identify educator shortages and develop targeted sourcing solutions


• Work with Account Managers to understand client demand and staffing gaps


• Deliver attraction activities including job advertising, CV searching, referrals, social media, university partnerships, and careers fairs


• Build pipelines of qualified educators for current and future roles


• Develop candidate relationships through networking and engagement


• Stay informed on market trends to improve recruitment strategies

Educator Recruitment • Implement recruitment and marketing plans to address shortages

• Manage the recruitment cycle from first contact to onboarding alongside offshore teams


• Conduct screening calls, interviews, and suitability assessments


• Maximise conversion from applicant to active educator


• Maintain recruitment quality, compliance, and onboarding standards

Delivery & Fulfilment • Respond to daily and urgent bookings, including 7am starts

• Source educators for long-term and permanent roles


• Ensure bookings are accurately recorded in systems


• Monitor educator capacity and maintain coverage across allocated areas


• Work with Account Managers to match educators to roles effectively

Educator Utilisation & Management • Maximise educator placement frequency and retention

• Monitor active, pending, and inactive educators


• Produce and maintain high-quality educator profiles and CVs


• Deliver excellent onboarding and placement preparation


• Build strong educator relationships and promote CPD opportunities, portals, partnerships, and events

Quality, Compliance & Safeguarding • Ensure an efficient educator journey through effective system use

• Support high-quality service delivery to clients and educators


• Generate and analyse performance data and reports


• Follow company policies, procedures, and safeguarding standards


• Keep up to date with compliance requirements and industry developments

People & Culture • Lead by example through professional conduct and best practice

• Take responsibility for personal learning and development


• Support equity, diversity, and inclusion principles

Background & Experience • Education staffing experience desirable

• Experience in educator recruitment, resourcing, and relationship management

Skills & Abilities • Excellent communication and interpersonal skills

• Strong organisation and attention to detail


• Ability to manage multiple vacancies simultaneously


• Results-focused with a target-driven mindset


• Ability to thrive in a fast-paced environment


• Awareness of current education sector challenges

Competencies & Behaviours • Lives the company values

• Passionate about making a difference and achieving goals


• Creative, innovative, and proactive


• Demonstrates respect and care for educators, clients, and colleagues


• Self-motivated, resilient, and adaptable


• Committed to personal and professional development

What's in It for You? • 28 days holiday increasing with service, plus bank holidays

• Reduced hours during school holidays


• Flexible benefits package including Cash Plan health cover and virtual GP


• Incentives including bonuses, prize draws, and team events


• Recognition initiatives and award nights


• Training, mentoring, and career progression opportunities


• Supportive team culture and hybrid working once established

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