Datacentre / Hardware Engineer

Onsite Hardware & Datacentre Engineer

We are looking for an experienced Hardware & Datacentre Engineer to provide hands-on infrastructure support within a secure customer environment.

You will install, maintain, troubleshoot and replace enterprise hardware, while supporting the day-to-day operation of the datacentre. This is a customer-facing position requiring strong technical skills, attention to detail and the ability to work independently.

Key Responsibilities • Install, configure and maintain server, storage and networking hardware.

• Diagnose hardware faults and complete break-fix activities within agreed SLAs.


• Rack, stack, cable and decommission infrastructure equipment.


• Install and manage copper and fibre cabling.


• Complete component replacements, firmware upgrades and hardware refreshes.


• Monitor equipment, power connections and the physical condition of the datacentre.


• Maintain accurate asset records, rack layouts, cable schedules and maintenance logs.


• Coordinate warranty and support activities with third-party vendors.


• Respond to incidents, service requests and approved infrastructure changes.


• Support migrations, deployments, datacentre relocations and disaster-recovery testing.


• Provide clear updates through ITSM and customer reporting systems.


• Follow all security, access, compliance and Health & Safety procedures.

Skills and Experience • At least three years’ experience in a hardware engineering or datacentre position.

• Hands-on experience with enterprise server hardware such as Dell, HPE, Lenovo or Cisco UCS.


• Experience supporting storage and networking equipment.


• Strong knowledge of hardware diagnostics, firmware upgrades and component replacement.


• Experience with structured copper and fibre cabling.


• Understanding of datacentre power, cooling and infrastructure fundamentals.


• Experience using ServiceNow, Remedy, Jira or another ITSM platform.


• Understanding of incident, problem and change management processes.


• Strong troubleshooting, documentation and customer communication skills.


• Ability to work independently within a secure, SLA-driven environment.


• Ability to obtain and maintain customer security clearance where required.

Desirable Qualifications • ITIL Foundation.

• CompTIA Server+.


• Dell, HPE, Lenovo or Cisco certification.


• Datacentre operations or facilities certification.


• Health & Safety training.

This opportunity would suit a dependable, customer-focused engineer who enjoys practical infrastructure work and takes pride in delivering secure, well-documented and reliable datacentre support.

This listing is from Reed. View original listing ↗