Data Demand Manager DtC
Data Demand Manager DtC
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- *Location: Barcelona, Spain*
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The Data Demand Manager for the Demand to Cash (D2C) perimeter serves as the operational backbone for all customer\-facing and revenue cycle business processes. Reporting to the Data Senior Demand Manager for the Finance perimeter, this individual contributor role is responsible for the day\-to\-day execution of demand intake operations: capturing, documenting, assessing, and prioritizing business requests in a structured, consistent, and value\-driven manner. The role requires strong D2C business process knowledge, analytical skills, stakeholder engagement capabilities.
About Sanofi
Sanofi is a global biopharmaceutical company dedicated to supporting people through their health challenges, committed to chasing the miracles of science to improve people's lives. Our team across some 100 countries transforms the practice of medicine — providing life\-changing treatments and life\-saving vaccines to millions globally, with sustainability and social responsibility at the center of our ambitions. Our values — Aim Higher, Act for Patients, Be Bold, and Lead Together — guide everything we do.
Main responsibilities
1\. Demand Intake \& Pipeline Management
- Execute end\-to\-end demand intake for the D2C perimeter, ensuring all requests are properly captured, documented, assessed, and tracked
- Maintain and update the D2C demand pipeline continuously, ensuring full visibility of status, priorities, and Progress
- Proactively identify and flag bottlenecks, blockers, or capacity constraints within the pipeline
- Serve as the day\-to\-day point of contact for D2C business partners, managing requests and ensuring a high\-quality stakeholder experience
- Manage stakeholder expectations with transparency, communicating clearly on demand status and prioritization decisions
- Act as a trusted partner demonstrating genuine understanding of D2C processes and commitment to delivering value
- Lead requirements gathering sessions with D2C stakeholders through structured workshops and interviews
- Translate business needs into clear functional requirements, user stories, and acceptance criteria for delivery teams
- Identify and document dependencies, assumptions, and constraints to provide delivery teams with full context
- Conduct initial assessment of incoming demands, evaluating feasibility, business value, strategic alignment, and urgency
- Facilitate prioritization discussions with D2C stakeholders, presenting clear options and trade\-offs
- Challenge and refine incoming requests to sharpen scope, clarify objectives, and ensure organizational alignment
- Adhere to all demand management governance standards, documentation requirements, and quality controls
- Contribute to continuous improvement of demand intake processes, templates, and tools
Education
- Bachelor's degree in Business, Finance, Information Technology, or a related field
- Master's degree is an asset
- Demonstrated experience in requirements gathering, stakeholder engagement, and business process documentation
- Experience working in Agile delivery environments
- Requirements and technical evaluation
- Data \& Technical Fluency in data, BI, AI
- Business Acumen on D2C process
- Stakeholder Management
- Communication verbal/written in English
- Process Management
- Tools \& Systems like ServiceNow, Jira
- Key operational role in shaping Sanofi's Demand to Cash data journey at a global pharmaceutical leader
- Work with diverse, talented teams across multiple countries and cultures
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