via Reed · 16 September 2026 ·3 days ago

Data Administrator

Reed
Cardiff Contract GBP 24,843 – 24,843
This listing is from Reed
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Reed Recruitment are currently working in Partnership with a well-known organisation who are recruiting for two Data Entry Administrators to join a busy complaints processing team. This is an excellent opportunity for individuals with strong data entry skills, high attention to detail, and the ability to accurately process sensitive information within a fast-paced environment.

Working as part of a dedicated team, you will be responsible for reviewing complaint information received through the system and accurately transferring details into the organisation's internal CRM database.

Key Responsibilities

  • Review and assess complaints received through an online system.

  • Manually upload complaint information into the internal CRM system.

  • Verify customer details and information for accuracy and completeness.

  • Ensure all records are entered accurately and in line with internal procedures.

  • Maintain high levels of attention to detail when processing sensitive information.

  • Identify and correct any discrepancies before records are uploaded.

  • Support the wider team with administrative duties as required.

  • Work efficiently to meet processing targets while maintaining accuracy.

To be successful in this role, you will have:
  • Previous data entry or administration experience.

  • Excellent attention to detail and accuracy.

  • Strong IT skills and confidence using multiple systems.

  • Experience working with databases or CRM systems is advantageous.

  • The ability to handle confidential information professionally.

  • Strong organisational and time-management skills.

  • A proactive and reliable approach to work.

  • The ability to work both independently and as part of a team.

Working Hours

This role is based on a 40-hour working week, Monday to Friday, with one of the following shift patterns:

  • 8:00am - 6:00pm

  • 8:30am - 5:30pm

  • 9:00am - 6:00pm

Important Information
  • A valid DBS check is required for this position. Candidates must either hold a current DBS certificate or be willing to undergo a DBS check prior to starting.

Apply Now

If you have strong data entry skills, a keen eye for detail, and are looking for an opportunity to join a supportive and professional team, we would love to hear from you.

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