Customs Team Leader

Right Now Group are representing a well-established specialist freight forwarder , who are currently recruiting for a Customs Team Leader to join their operation based in the Kent area. Our client is seeking a proactive and experienced individual to oversee road freight customs activities, ensuring all import and export processes are completed accurately, compliantly, and within agreed timeframes.

Position: Customs Team Leader
Location: Kent
Hours: Monday - Friday, 09:00 - 17:30
Salary:up to £40,000

Key Responsibilities for a Customs Team Leader: • Lead and supervise a team of Customs Clerks, ensuring workloads are distributed effectively to meet deadlines and service expectations

• Oversee the completion of import and export declarations, ensuring accuracy and compliance with all regulatory requirements


• Act as the main escalation point for complex or high-risk customs entries and resolve issues efficiently


• Ensure adherence to all HMRC and associated regulatory frameworks, keeping up to date with legislative changes


• Monitor daily operations, reviewing documentation and entries to minimise delays, errors, or financial penalties


• Maintain strong communication with clients, internal departments, and external stakeholders to ensure smooth operations


• Oversee the correct calculation and processing of duties, taxes, and deferment accounts


• Identify risks within customs processes and implement improvements to enhance efficiency and compliance


• Support the training, development, and performance management of team members

Key Skills for a Customs Team Leader: • Proven experience in customs processing, including import/export declarations and CDS systems

• Strong understanding of tariff classifications and customs compliance requirements


• Working knowledge of DEFRA


• Previous supervisory or team leadership experience preferred


• Proficiency in CargoWise is desirable however not essential


• Excellent communication skills, both written and verbal


• Ability to problem-solve and make decisions under pressure


• Collaborative approach with the ability to build strong working relationships across teams

Please note: The successful candidate will be required to complete any necessary background checks as applicable.

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