Customer & Transformation Internship (International Markets)

Job Description:

International Markets (IMa) brings together AXA markets in Latin America, Africa, Türkiye, Middle East, Southeast Asia and Korea with the determined and exciting ambition to create strong sustainable and profitable growth.

Driven by our culture, International Markets strengthens, energizes and develops innovative solutions and capabilities tailored to the diverse needs of our customers, whilst protecting our reputation, our brand and our balance sheet.

To support this emerging market\-oriented business model, AXA IMa offers a multicultural and diverse environment (languages, countries, nationalities) and multiple international career development opportunities. Mission
You will be part of an international team, working together with regional units to support International Markets perimeter (Latam, Turkey, Africa and Southeast Asia). As a member of Customer \& Transformation team, you will participate in the Project Portfolio oversight and Data \& AI program working with Group Head Quarters to ensure strategic alignment and quarterly reporting. Primary mission and key accountabilities:* Investment project portfolio: coordination to receive, review and consolidate entities’ project portfolios for submission to International Markets Leadership Team and Group

• Data \& AI Program: Drive the communication of program initiatives across countries by designing and deploying innovative, AI‑powered communication solutions.


• Dashboard generation: Power BI dashboards development and deep analysis of Customer, Data and Investment Portfolio information


• Governance meetings: responsible of stakeholders’ information gathering and the preparation of committees' presentations.


• Projects execution: support on internal and external research for specific topics related to the projects where the team is involved (digital transformation, customer journeys and new business models definition, tools implementation…)

Candidate profile:

Technical Skills:

• Proficient in Power BI and Power Query


• Proficient in Microsoft Office: Excel, PowerPoint, Word


• Research and Analysis capabilities


• Communication skills and appetite for AI tools


• Organizational skills, to follow\-up on tasks and deadlines

Personal competencies:

• Proactivity and initiative to self\-research and propose ideas


• Ability to learn and adapt to different topics and managers


• Communication and interpersonal skills, both in Spanish and English. French is desirable

Qualifications:* Degree in Business Administration, Engineers

• Proficient in English with an ability to communicate complex topics effectively (written/spoken) to an international environment

At AXA, we actively promote Diversity and Inclusion by offering equal opportunities. Possession of a disability certificate will be positively valued.

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