via reed · 4 June 2026 ·2 days ago

Customer Success Engineer - Didcot - £Competitive

Bond Williams
Didcot Full-time
9 jobs in Didcot — and more nearby.
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A specialist technology business is seeking a hands-on Customer Success Engineer to support advanced technical systems used in leading research environments worldwide.


This is a varied, customer-facing role involving installation, troubleshooting, training, and global travel, working closely with end users to ensure complex systems are performing effectively.


As Customer Success Engineer Key responsibilities:

  • Install, commission, and test technical systems on-site and remotely

  • Provide customer training and ongoing support

  • Diagnose and resolve hardware/software issues

  • Manage support cases through to resolution

  • Work with engineering teams on escalations

  • Travel internationally to customer sites (up to 50%)


Experience required:
  • Experience in technical support, service, or hands-on engineering

  • Comfortable with test equipment and Windows/Linux systems

  • Strong communicator and problem solver

  • Bonus: experience in scientific, imaging, or precision equipment environments


If you're looking for a hands-on role with international travel and exposure to cutting-edge technology, we'd love to hear from you.

Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency

This listing is from reed. View original listing ↗

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Engineering roles in Didcot
Full-time
80%
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9%
of Engineering roles
Bond Williams

11 open positions · Blandford Forum, Bournemouth, Didcot, Ferndown, London +2

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