Customer Services Administrator - Haulage

Company description

John Mitchell Haulage and Warehousing offer a full range of transport services from our depot in Grangemouth including general haulage, container movements and bulk freight transport.

Job description

We are looking to recruit a Logistics Customer Services Administrator to join our team.

The job role will require you to manage and enter detail of customer bookings into our workflow system. To liaise with traffic operators, warehouse and contact customers with any further details required throughout.

Key tasks \& responsibilities:

Communication internally with operators and externally with customers to ensure work is carried out to the best of our ability

Maintenance of traffic jobs at booking stage through to completion

Communication with Finance to clear up any customer queries and improve processes

Any other disciplines when required and agreed.

Key Competencies:

Experience in the haulage / loigistics industry.

Be able to work in a fast paced environment.

Good computer skills

Communication both internally and externally to customers

Ability to communicate at all levels.

Job Types: Full\-time, Permanent

Pay: £25,000\.00\-£29,000\.00 per year

Work Location: In person

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