Customer Service Transport Coordinator

Job Success ProfileTransport Coordinator

Location:
Ghent, Belgium

Language(s) Requirements
Fluent Flemish/ Dutch, English and other European language as an advantage

Mission Statement

We’re looking for a Transport Coordinator to strengthen our logistics operations and ensure smooth, efficient, and accurate transport planning. If you enjoy working in a dynamic environment, coordinating multiple stakeholders, and optimizing processes, this role is for you.
What You’ll Do* Manage TMS master data to ensure accuracy and compliance

• Book and optimize transport to improve service levels and reduce costs


• Coordinate with warehouses, customer service, transporters, and customers


• Monitor transporter performance and follow up on KPIs


• Validate monthly order rates and resolve discrepancies


• Handle self‑billing to ensure accurate settlements


• Collaborate with Accounts Payable on invoice and payment issues


• Drive continuous improvement in transport processes


• Provide back‑up support to Customer Service Coordinators during absences or peak periods

• Knowledge of transport systems and booking


• Strong communication and stakeholder skills


• Analytical, problem\-solving mindset and attention to detail


• Proficiency in Microsoft Office and logistics tools


• Ability to manage priorities in a fast‑paced environment


• Fluency in Dutch and English; other European languages are a plus


• Familiarity with ERP systems (SAP) and freight cost structures

• Cross‑functional collaboration with logistics, customer service, and finance


• Opportunities to improve processes and shape transport efficiency


• A supportive team and room to grow

Ready to Apply?

If this sounds like the right opportunity for you, we’d love to hear from you!Apply now and join our team.\#LI\-KS1

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