Customer Service Coordinator

Maidstone | £26,500 | Career Progression | Free Parking (Full Licence Required)
Hybrid Working Available After Probation slary increase- £28200pa

Are you someone who truly cares about customers, brings positive energy to their team, and thrives in a fast-paced, purpose-driven environment?

We’re working with an exceptionally people-focused, forward-thinking organisation used and trusted by legal professionals across the UK. They are known for looking after their team just as well as they look after their clients – this is somewhere you’ll be valued, supported, and given real room to grow.

About the Role
This isn’t just customer service. This is about creating moments of genuine support and connection for customers. You’ll be the go-to person for enquiries, solutions and follow-ups – keeping customers informed, satisfied, and confident that they’re in safe hands.

You’ll also handle admin with care and attention to detail, helping to troubleshoot and resolve any issues with clarity, speed, and empathy.

Why You’ll Love This Role:

• Real career progression – your growth matters here


• Exceptional culture – inclusive, supportive, and empowering


• Hybrid working – flexibility after probation


• Free parking and easy access with your own vehicle


• You’ll be heard – your ideas and contributions will make an impact


• Be part of a purpose-driven team that genuinely cares

Who They’re Looking For:
This role is less about years of experience and more about the right attitude.

• A natural communicator – both written and verbal


• Empathetic and customer-centric – you care about getting it right


• Resilient in a fast-paced setting – you don’t buckle under pressure


• Organised and attentive – your admin is spot on


• Accountable – you take ownership and follow through


• Able to prioritise and juggle tasks effectively


• Friendly, professional, and eager to grow

You’ll need:

• Minimum 6 months of customer service experience


• Grade 5 / C+ in Maths and English GCSE


• A full driving licence and access to a vehicle

Send your CV now or get in touch with Helen at ME Recruits for more information.

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