via reed · 4 June 2026 ·2 days ago

?Customer Service Coordinator

Morgan McKinley
Paisley Contract GBP 29,000 – 30,000
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Customer Service Coordinator

Location: Paisley, Glasgow
Pay Rate: £15.00 per hour (approx. £29,250 per annum based on 37.5 hours per week)
Working Hours: Monday to Friday, 9:00am - 5:30pm
Work Pattern: Hybrid - 2 days working from home following approximately 6 weeks of onsite training
Parking: On-site parking available
Start Date: As soon as possible
Contract Type: Minimum 6-month temporary contract (with potential for extension)

Role Overview A global organisation and industry leader is seeking a Customer & Sales Support Coordinator to join its growing team. This role plays a key part in supporting day-to-day customer operations, including order processing, quotation preparation, and handling a range of telephone and email enquiries.

You will also provide support to internal teams and assist with technical queries, ensuring a consistently high level of customer service across all interactions.

Key Responsibilities • Process customer orders accurately and efficiently

  • Prepare and issue quotations in line with customer requirements

  • Respond to customer enquiries via telephone and email in a timely manner

  • Provide administrative and technical support to sales and customer service teams

  • Maintain accurate records using SAP, CRM, or similar systems

  • Manage multiple tasks effectively while working under pressure

  • Build and maintain strong relationships with both internal stakeholders and external customers

Skills & Experience Required • Previous experience in a customer support or administrative role
  • Familiarity with SAP, CRM, or similar business systems

  • Strong communication skills, both written and verbal

  • Excellent interpersonal skills with the ability to build relationships at all levels

  • Highly organised with strong prioritisation skills

  • Detail-focused with a commitment to accuracy in a fast-paced environment

  • Demonstrated commitment to delivering excellent customer service

This listing is from reed. View original listing ↗

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